LOGISTICS IN A TOURISM MARKET
Tkachuk, Yuliya (2017)
Tkachuk, Yuliya
Kaakkois-Suomen ammattikorkeakoulu
2017
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201705046437
https://urn.fi/URN:NBN:fi:amk-201705046437
Tiivistelmä
The objective of the thesis was to analyze the role of the logistics concepts applied for the tourism market. The thesis covers methods and algorithms used for formation a tour package and building a route of the trip, means of transport used for transportation of tourists, information systems in a tourism logistics and sustainability aspect of a tourism logistics.
For theoretical framework, a desk research method was used which included an analysis of service logistics, transportation, information systems, tourism related literature, reports and web-sources.
The result of the research can be used for studying the logistics of tourism services as, in contradistinction to manufacturing sector, there is not much literature related to logistics in service-oriented businesses, particularly, in a tourism sector. Thus, the objective was achieved, although the investigation of implementation of logistics concepts on the example of a travel company or the organization of a tourist event would increase the applicability of the study.
For theoretical framework, a desk research method was used which included an analysis of service logistics, transportation, information systems, tourism related literature, reports and web-sources.
The result of the research can be used for studying the logistics of tourism services as, in contradistinction to manufacturing sector, there is not much literature related to logistics in service-oriented businesses, particularly, in a tourism sector. Thus, the objective was achieved, although the investigation of implementation of logistics concepts on the example of a travel company or the organization of a tourist event would increase the applicability of the study.