Changes in accountant’s job description due to digital-isation: Case company VTP Oy
Maukonen, Jenna (2017)
Maukonen, Jenna
Haaga-Helia ammattikorkeakoulu
2017
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201705148068
https://urn.fi/URN:NBN:fi:amk-201705148068
Tiivistelmä
The aim of this thesis is to research the changes in accountant’s job description due to digitalisation specifically in case company. One goal is to find out how the future of the accounting industry will look like. The writer of the thesis will present the accountant’s role in the past and nowadays. The thesis discusses advantages and disadvantages of digitalised financial management. Also, the future of the accounting industry is discussed.
The theoretical framework explains traditional accounting and digitalised financial management. It also discusses accountant’s profession, accounting in general and the future of the accounting industry.
The topic is researched in three phases. Both qualitative and quantitative research methods are used. In quantitative research approach the respondents are accountants working in the case company. For qualitative approach the respondent is person representing the case company. The third phase was conducted by using desktop method for data collection.
The results of the thesis are how accountant’s job description and accounting industry has changed and how will they possible change in the future. Recommendations are ways to adapt to the changes that will happen in the future.
The results are that accounting industry is changing and demanding more from accountants.
The recommendation for accountants and students studying accounting is that they should be able to adapt to changes and want to learn new continuously. In the future accountants should have skills in customer service, analysing and ICT. Accounting firms should find ways to create added value for customers and offer training for employees. Added value for customers can be created by offering good and proactive customer service and by offering consulting services that compliment current accounting services offered to customers.
The case company is Vähittäiskaupan tilipalvelu VTP Oy. It is an accounting firm based in Finland focusing mainly on accounting for K-group’s companies.
The theoretical framework explains traditional accounting and digitalised financial management. It also discusses accountant’s profession, accounting in general and the future of the accounting industry.
The topic is researched in three phases. Both qualitative and quantitative research methods are used. In quantitative research approach the respondents are accountants working in the case company. For qualitative approach the respondent is person representing the case company. The third phase was conducted by using desktop method for data collection.
The results of the thesis are how accountant’s job description and accounting industry has changed and how will they possible change in the future. Recommendations are ways to adapt to the changes that will happen in the future.
The results are that accounting industry is changing and demanding more from accountants.
The recommendation for accountants and students studying accounting is that they should be able to adapt to changes and want to learn new continuously. In the future accountants should have skills in customer service, analysing and ICT. Accounting firms should find ways to create added value for customers and offer training for employees. Added value for customers can be created by offering good and proactive customer service and by offering consulting services that compliment current accounting services offered to customers.
The case company is Vähittäiskaupan tilipalvelu VTP Oy. It is an accounting firm based in Finland focusing mainly on accounting for K-group’s companies.