Aggressive Behavior of Nursing Home Clients and Its Effects on Caregivers: A literature review
Enckell, Yoradyl Ma. Ursula (2018)
Enckell, Yoradyl Ma. Ursula
Laurea-ammattikorkeakoulu
2018
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2018120219430
https://urn.fi/URN:NBN:fi:amk-2018120219430
Tiivistelmä
Healthcare workers, especially nurses and caregivers, are often exposed to patient aggression. The main purpose of this study was to identify the effects of aggressive patient’s behavior on caregivers. The research questions were: (1) What manifestations of clients’ aggressive behavior are most commonly encountered by caregivers? (2) How does aggressive behavior of clients affect caregivers in terms of: (a) Caregiver’s well-being, and (b) Caregiver’s quality of care towards clients.
A literature review was conducted using 9 scientific English research articles from reliable data bases through Laurea Finna. The literature was analyzed using qualitative content analysis.
The results show that both verbal and physical aggression occur in nursing homes. Frustration, fear, anxiety, depression, feelings of fatigue, and stress are the common effects of patient aggression on caregivers. Moreover, aggression leads to a serious consequence on patient care.
Training in dealing with violence and aggression for general nurses was suggested in the literature and was supported by these findings.
Studies using Finnish articles and strategies on how to handle aggressive behaviors was recommended by the researcher for future studies.
A literature review was conducted using 9 scientific English research articles from reliable data bases through Laurea Finna. The literature was analyzed using qualitative content analysis.
The results show that both verbal and physical aggression occur in nursing homes. Frustration, fear, anxiety, depression, feelings of fatigue, and stress are the common effects of patient aggression on caregivers. Moreover, aggression leads to a serious consequence on patient care.
Training in dealing with violence and aggression for general nurses was suggested in the literature and was supported by these findings.
Studies using Finnish articles and strategies on how to handle aggressive behaviors was recommended by the researcher for future studies.