• EVALUATING CUSTOMER SATISFACTION IN SERVICE QUALITY : Kuehne + Nagel Forwarding Company, Vietnam 

      Tu Thanh Thuy (Keski-Pohjanmaan ammattikorkeakoulu, 2007)
      Quality of services so far is always the issues that all the marketers as well as any businesses care about because of its intangible, complicated and unmeasured nature. Acquiring the satisfaction from customers by the ...
    • READINESS OF FINNISH COMPANIES TO INTEGRATE FOREIGN STUDENTS - Case Study of Keski-Pohjanmaan Kirjapaino Oyj 

      Saka, Hakeem (Keski-Pohjanmaan ammattikorkeakoulu, 2010)
      Integration has been a popular discourse among foreign students. The difficulty experienced among international degree students studying in Finland to find internship places and full time employment has been a point in ...
    • The Energy Market in Nigeria and Business Opportunities 

      Ekundayo, Sulaimon (Keski-Pohjanmaan ammattikorkeakoulu, 2010)
      The aim of the thesis work is to carefully study how Finnish companies and businesses can be introduced and integrated into Nigerian market now and in years to come. With different views of market analysts and major players ...
    • Cultural issues about doing business in Nigeria : Case study for Thurmo Oy 

      Ogbonna, Chidiebere (Keski-Pohjanmaan ammattikorkeakoulu, 2010)
      This thesis is an assignment that was given as a result of Eximin Seminar held in Vasaa on 15 January 2010 by Thurmo Oy, a Finnish company that manufactures a product known as Thurmo Stop Leak used for repair and sealing ...
    • Cross Cultural Business Communication : A case of Lower Silesia Chamber of Commerce,Wroclaw, Poland 

      Obeng-Darko, Dayann (Keski-Pohjanmaan ammattikorkeakoulu, 2010)
      The purpose of this paper is to examine the extent to which Lower Silesia Chamber of Commerce gives thought about cross cultural communication within the specifics of these four cultural dimensions; Power Distance, ...
    • Customer satisfaction in business organizations - Case study of Prisma (A subsidiary of KPO) 

      Oladejo, Akolade (Keski-Pohjanmaan ammattikorkeakoulu, 2010)
      Customer satisfaction is can be seen as one of the main instruments that ensure the existence and survival of a business organization. It is very important for the business organizations to consider offering what the ...
    • Intern kommunikation vid Oy Ahola Transport Ab 

      Hagman, Carin; Hagman, Carin (Keski-Pohjanmaan ammattikorkeakoulu, 2010)
      Den interna kommunikationen är en viktig faktor inom företagsvärlden. Det är oerhört viktigt att de anställda känner till företagets mål och visioner. Det bidrar till en motiverad personal som känner sig delaktig i ...
    • Effective Project Risk management in Micro Companies : Case study for Persona Optima Iceland ehf. 

      Bražinskaitė, Justina (Keski-Pohjanmaan ammattikorkeakoulu, 2011)
      This study is meant to be a guide for micro companies regarding effective project risk management. The main purpose of this thesis is to introduce project risk management and build a user-friendly managerial model toward ...
    • Customer Satisfaction Survey for Actilife Fitness Center 

      Nguyen, Le Huyen (Keski-Pohjanmaan ammattikorkeakoulu, 2011)
      Fitness industry is predicted to have a bright, blooming future. In a world of lots of competition, customer satisfaction is an important key to ensure customer loyalty as well as the living of a company. Since customers ...
    • A MARKETING PLAN FOR ROLL&ROLL FAST-CASUAL RESTAURANT 

      Ton Thi Nhat, Linh (Centria-ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2012)
      Mexican cuisine and organic fast-casual concept become popular in the world, especially in American nowadays but in Vietnam, a South-East Asia country, they are still unfamiliar. However, Vietnamese young people, mainly ...
    • Kayaking Guide for Beginners 

      Neupane, Biseswar Prasad (Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2012)
      The aim of the thesis is to study about the kayak and kayaking, and to provide detailed information for the beginners, about how to start kayaking and to reduce risk. With the study from different books, magazines, and ...
    • A practical guide for doing small non-profit project 

      Chu, Thanh Chau (Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2012)
      In today’s news, environment and the welfare of the society are the concern of many people. Non-profit organizations (NPOs) are those who work to pursue these issues. Therefore, more and more people are taking part in ...
    • Co-operation between Finland and Lithuania in the development of clean technologies 

      Ragozin, Pavel (Keski-Pohjanmaan ammattikorkeakoulu, 2012)
      The objective of this thesis is, upon analysing theoretical and practical aspects of clean technologies and international co-operation as an element of internationalisation processes, to identify the need for further ...
    • MANAGEMENT COACHING : Research on coaching Telesales 

      Kuivaniemi, Tiina (Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2013)
      The Thesis is about Management coaching and a research on coaching telesales. The aim of the thesis is to find out the best way to coach a telesales unit. The case company is a Finnish property and casualty insurance company ...
    • Marketing communications plan for RelationshipGames 

      Nguyen, Hoang Quy (Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2013)
      There is no doubt to admit that marketing communications are the key element for every kind of business to reach audiences and to improve brand’s reputation. Since the development of marketing after years and regular changes ...
    • MANAGEMENT COACHING : Research on coaching Telesales 

      Kuivaniemi, Tiina (Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2013)
      The Thesis is about Management coaching and a research on coaching telesales. The aim of the thesis is to find out the best way to coach a telesales unit. The case company is a Finnish property and casualty insurance company ...
    • EVALUATING THE EFFICIENCY OF ACCOUNTING RECORDING FOR DOUBTFUL AND BAD DEBTS : CASE STUDY: UNITY COOPERATIVE SOCIETY(UNICS) CAMEROON. COMPARED TO NORDEA BANK FINLAND 

      Jenarius, Taku (Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2013)
      The purpose of this research is to make an evaluation on the efficiency of accounting for doubtful and bad debts for Unity Co-operative Society Plc. (UNICS), a micro financial institution in Cameroon. A purposive sampling ...
    • Advertising Through Social Media : Advertising plan for a hotel 

      Verbrugghe, Yann (Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2013)
      This thesis was written in order to develop advertising for the manor hotel Karolineburg, located in Kajaani, Finland, by using a social network as advertising media. This work also had for goal to show the ...
    • MARKETING RECOMMENDATIONS FOR THE UK HEALTH & BEAUTY RETAIL MARKET : Using Superdrug as a case study 

      Eglese, Steven (Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2014)
      The thesis was conducted with Superdrug Stores PLC as the focus company of the UK health and beauty retail market. Superdrug are a well established member of the market and provide an offering to the customer of a wide ...
    • Importance of Customer Service in Restaurant Business 

      Pariyar, Suman (Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2014)
      The purpose of this thesis was to help restaurants to recognize the potential and new customers, while maintaining better relationships with the regular ones, and to acquire loyal customers for the growth and sustainability ...