Perceived nurse-patient communication barriers by nurses in clinical settings
Owolabi, Esther (2020)
Owolabi, Esther
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202004265948
https://urn.fi/URN:NBN:fi:amk-202004265948
Tiivistelmä
Communication is the intrinsic nature of human which happens every day either intentionally or unintentionally. Communication is the core of nursing and the cornerstone for quality nursing care. Barriers to the transmission of information between nurses and patients affect information exchanged and nursing care. Nurse-patient communication begins when the nurse meets patients to identify health problem, set goals, and mutually work together to achieve the goals. The aim of the study is to uncover the perceived nurse-patient communication by nurses and the consequential effects on patient care in clinical settings. Two research questions were posed to achieve the aim of the study. 1) What are the perceived communication barriers by nurses? 2)What are the consequences of the barriers to patient care?
A literature review of the study was conducted to answer the research questions. The data collection of the articles was carried out using EBSCOhost Academic Search Elite, CINAHL, PubMed, and ScienceDirect. Inclusion and exclusion criteria were used to select ten (10) relevant articles to the research questions. Imogene King Theory of Goal Attainment was used as the theoretical framework to explain potential communication barriers and impact on patient care. The findings revealed that the barriers are patient characteristics, language and cultural, work environment and nurses’ personality and proficiency. The consequential effects are adverse effects on patient health and care outcomes. The study concluded that nursing is an interpersonal process that makes communication essential. Poor nurse-patient communication grievously affects patient care and their general wellbeing.
A literature review of the study was conducted to answer the research questions. The data collection of the articles was carried out using EBSCOhost Academic Search Elite, CINAHL, PubMed, and ScienceDirect. Inclusion and exclusion criteria were used to select ten (10) relevant articles to the research questions. Imogene King Theory of Goal Attainment was used as the theoretical framework to explain potential communication barriers and impact on patient care. The findings revealed that the barriers are patient characteristics, language and cultural, work environment and nurses’ personality and proficiency. The consequential effects are adverse effects on patient health and care outcomes. The study concluded that nursing is an interpersonal process that makes communication essential. Poor nurse-patient communication grievously affects patient care and their general wellbeing.