GENERIS Work Order Management : Work Order Follow Ups Improvement
Tran Le, Tu (2012)
Tran Le, Tu
Metropolia Ammattikorkeakoulu
2012
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2012091213607
https://urn.fi/URN:NBN:fi:amk-2012091213607
Tiivistelmä
This project was carried out for Process Vision Oy and the main goal was to find solutions for improving the current Work Order Management (a part of GENERIS application). As GENERIS is a standard information system for different energy markets, the current Work Order platform needs a more effective management interface. The process of following up with existing work orders needed to be improved, so that users could effectively manage all work order data within the system. The new user interface should be productive, user-friendly and it must follow a common design pattern.
Improvement ideas were collected based on existing requirements and analogue use cases. It was necessary to implement a prototype for Work Order Follow Ups module using the existing GENERIS Meter Asset Management platform. Since GENERIS is an energy information system that is built on the Windows operating system, the new imple-mentation was done using the Microsoft Foundation Class framework and the C++ pro-gramming language. The prototype needed to be evaluated and tested against specific use cases using a test database.
The result of the project was the implementation of new user interfaces which could in-crease users’ productivity in basic use cases. This thesis also analysed the existing work-flow definition object in GENERIS platform, which resembled the work order object. There were certain limits which eliminated the possibility to develop new work order object based on the workflow definition object. However, a suggestion for a new data model was also described in this thesis.
Improvement ideas were collected based on existing requirements and analogue use cases. It was necessary to implement a prototype for Work Order Follow Ups module using the existing GENERIS Meter Asset Management platform. Since GENERIS is an energy information system that is built on the Windows operating system, the new imple-mentation was done using the Microsoft Foundation Class framework and the C++ pro-gramming language. The prototype needed to be evaluated and tested against specific use cases using a test database.
The result of the project was the implementation of new user interfaces which could in-crease users’ productivity in basic use cases. This thesis also analysed the existing work-flow definition object in GENERIS platform, which resembled the work order object. There were certain limits which eliminated the possibility to develop new work order object based on the workflow definition object. However, a suggestion for a new data model was also described in this thesis.