Employee engagement in Outokumpu OK1-program : The case of Tornio Works
Alajärvi, Tapani (2012)
Alajärvi, Tapani
Kemi-Tornion ammattikorkeakoulu Lapin ammattikorkeakoulu
2012
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2012112716707
https://urn.fi/URN:NBN:fi:amk-2012112716707
Tiivistelmä
The objective of this thesis is to find out how Outokumpu’s employees experience engagement towards Outokumpu’s continuous improvement program. This thesis is aiming to find out important matters which may have an impact on employee engagement and therefore aided by these findings, facilitate the implementation of forthcoming continuous improvement program in Outokumpu. The subject is approached through the following research questions: 1) What is the current situation of employee engagement in Outokumpu’s continuous improvement program?, 2) Why do motivating problems, if any, emerge in Outokumpu’s continuous improvement program?, and 3) How can employee engagement be increased in Outokumpu’s continuous improvement program in the near future?
Qualitative study aided by quantitative research methods are used in this study. Interviews, surveys and document review were used as data collecting techniques.
Interviews and surveys were conducted with managers and employees involved in the subject matter in the case company to gain increased understanding of the subject. The theoretical framework of the research is based on theories of organizational change management, employee engagement, leadership and continuous improvement.
Issues shared by managers and employees were discovered and significant issues to improve continuous improvement program in the case company were recognized. Due to the forthcoming new generation’s continuous improvement program, this study facilitates its success. In addition, managers’ and employees’ attitudes towards the subject were revealed. Their coterminous aspirations were recognized which could be helpful for the future, with the aid of organizational change management, leadership and employee engagement theories. In addition, the research shows the present engagement level and the action to be taken for gained enhanced employee engagement.
Qualitative study aided by quantitative research methods are used in this study. Interviews, surveys and document review were used as data collecting techniques.
Interviews and surveys were conducted with managers and employees involved in the subject matter in the case company to gain increased understanding of the subject. The theoretical framework of the research is based on theories of organizational change management, employee engagement, leadership and continuous improvement.
Issues shared by managers and employees were discovered and significant issues to improve continuous improvement program in the case company were recognized. Due to the forthcoming new generation’s continuous improvement program, this study facilitates its success. In addition, managers’ and employees’ attitudes towards the subject were revealed. Their coterminous aspirations were recognized which could be helpful for the future, with the aid of organizational change management, leadership and employee engagement theories. In addition, the research shows the present engagement level and the action to be taken for gained enhanced employee engagement.