Internet Quality in Southern Ghana for Businesses : Vendor: Viope Solutions Oy
Aboagye-Da-Costa, Patrick Dankwa (2013)
Aboagye-Da-Costa, Patrick Dankwa
Laurea-ammattikorkeakoulu
2013
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201301171482
https://urn.fi/URN:NBN:fi:amk-201301171482
Tiivistelmä
This thesis was commissioned by Viope Solutions Oy, an eLearning company based in Helsinki, Finland. The objective of the study was to study the prevailing internet connections in Ghana and evaluate their reliability for commercial purposes. The Company wants to set up a server in Ghana providing eLearning services to Ghanaian customers. The company requested an independent study which would provide information regarding which operator provides the most reliable internet connections, in the country and as well the regions with the highest concentration of internet users, what options are available and what can be recommend for them.
This research was carried out using the techniques of impartial observation, in which the internet service offered by operators to customers were investigated and tested. The research consisted of a reliability analysis, where reliability was evaluated in terms of service availability, service accessibility and service coverage.
The theoretical chapter of this thesis contains a history of the internet in Ghana, and a discussion about how internet reliability will be evaluated.
Finally, the theoretical section examines the benchmarks used in internet reliability.
The empirical section was about the company, Viope Solutions Oy, and the results of the study. Also, based on the results of the research possible business options for the company in Ghana are outlined.
This work utilised qualitative and analytical research supplied by a local agent in Ghana, who in addition to the writer, travelled across the country, to test/investigate the reliability of internet connections. Based on these factors, a reliability census was established. The rationale for this method is explained in the work.
As results of research into the best geographical locations in Ghana, the company may consider it viable to start its operations. This thesis can serve as a practical document, for the company to independently, rely on as it may hire the internet service it requires, with knowledge about which regions have the highest internet usage communities.
This research was carried out using the techniques of impartial observation, in which the internet service offered by operators to customers were investigated and tested. The research consisted of a reliability analysis, where reliability was evaluated in terms of service availability, service accessibility and service coverage.
The theoretical chapter of this thesis contains a history of the internet in Ghana, and a discussion about how internet reliability will be evaluated.
Finally, the theoretical section examines the benchmarks used in internet reliability.
The empirical section was about the company, Viope Solutions Oy, and the results of the study. Also, based on the results of the research possible business options for the company in Ghana are outlined.
This work utilised qualitative and analytical research supplied by a local agent in Ghana, who in addition to the writer, travelled across the country, to test/investigate the reliability of internet connections. Based on these factors, a reliability census was established. The rationale for this method is explained in the work.
As results of research into the best geographical locations in Ghana, the company may consider it viable to start its operations. This thesis can serve as a practical document, for the company to independently, rely on as it may hire the internet service it requires, with knowledge about which regions have the highest internet usage communities.