IMPROVING INTERNATIONAL BUSINESS DEGREE STUDENTS’ TUTOR SERVICE SYSTEM IN KYUAS
Deng, Yuzhu (2013)
Deng, Yuzhu
Kymenlaakson ammattikorkeakoulu
2013
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2013052811286
https://urn.fi/URN:NBN:fi:amk-2013052811286
Tiivistelmä
The tutor group of International Business (IB) department in Kymenlaakso University of Applied Sciences (KyUAS) is a new group in KyUAS tutor system, which has been set up in 2010. This thesis is mainly dealing with the performance of IB tutor group.
The aim of this thesis was to examine IB tutor group in KyUAS through a survey, which was carried out among IB degree students, as well as IB tutors, with the purpose of offering possible suggestions for improvements.
The methods used in this thesis included both quantitative and qualitative research methods based on case study. Questionnaires have been designed separately for students and tutors, additionally with author’s personal experience as a tutor in year of 2011.
The research results showed a positive evaluation in general for IB tutor group in KyUAS. Results showed improvements needed with concerns of tutoring in fields as service quality, leadership, communication, and motivation.
The aim of this thesis was to examine IB tutor group in KyUAS through a survey, which was carried out among IB degree students, as well as IB tutors, with the purpose of offering possible suggestions for improvements.
The methods used in this thesis included both quantitative and qualitative research methods based on case study. Questionnaires have been designed separately for students and tutors, additionally with author’s personal experience as a tutor in year of 2011.
The research results showed a positive evaluation in general for IB tutor group in KyUAS. Results showed improvements needed with concerns of tutoring in fields as service quality, leadership, communication, and motivation.