Access Management Processes in Cargotec’s Financial Reporting Systems : An approach to improve throughput time and increase quality
Magnusson, Johan (2013)
Magnusson, Johan
Metropolia Ammattikorkeakoulu
2013
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2013061314102
https://urn.fi/URN:NBN:fi:amk-2013061314102
Tiivistelmä
This study investigates the access management process for a globally implemented financial reporting system. Through this research the goal is to find inefficiencies and bottlenecks in the process which prohibit the access management process from running at optimal speed.
Best practices from the fields of operations management and business process design are synthesized to create a conceptual framework which incorporates the concepts at the heart of well-designed and well-implemented business processes.
The conceptual framework is applied to the existing access management process to isolate weaknesses and vulnerabilities. Thereafter the conceptual framework is utilized to create the outcome of the study, a remodelled access management process.
The redesigned access management process focuses on creating value for the case com-pany and is structured to run in a streamlined fashion. The new process eliminates a significant amount of manual work and gives ownership of the process to the process customers.
Best practices from the fields of operations management and business process design are synthesized to create a conceptual framework which incorporates the concepts at the heart of well-designed and well-implemented business processes.
The conceptual framework is applied to the existing access management process to isolate weaknesses and vulnerabilities. Thereafter the conceptual framework is utilized to create the outcome of the study, a remodelled access management process.
The redesigned access management process focuses on creating value for the case com-pany and is structured to run in a streamlined fashion. The new process eliminates a significant amount of manual work and gives ownership of the process to the process customers.