• Analysis of Local Markets for Restaurant Monte Rosa and Meeting Facilities of CityHotel 

      Kumpula, Helena (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2011)
      The objective of the thesis was to acquire more information about the local customers of the Restaurant Monte Rosa and the meeting facilities of the CityHotel. The need for a thesis project arose when the commissioner ...
    • Arctic Lights Phenomena as an Attraction in Finnish Lapland 

      Autere, Outi (Lapin ammattikorkeakoulu, 2014)
      The primary aim for this research was to examine what arctic lights phenomena are and how they could be seen as an attraction in Finnish Lapland. Furthermore the aim was to find the attraction factors from Finnish Lapland ...
    • Arctic Luxury Travel : Circumpolar Arctic Luxury Experience 

      Kokkarinen Van Dongen, Liisa (Lapin ammattikorkeakoulu, 2016)
      The objective of this thesis was to develop the concept of Arctic luxury and to design a unique circumpolar Arctic luxury experience. The purpose of developing the circumpolar Arctic luxury experience, covering eight ...
    • Co-Creating a Tourism Product: Case St. Lapland 

      Mattila, Niina (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2011)
      The objective of this thesis was to redevelop a tourism product package, Rivers and Trails, for the export group St. Lapland. The original product was created to increase the customer flows for the summer and the autumn ...
    • Collection and Use of Customer Information in Tourism Product Development: Case Villi Pohjola - Eräsetti Wild North 

      Castrén, Iiris (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2011)
      The purpose of my thesis was to find out how customer information is collected and used in product development at Villi Pohjola – Eräsetti Wild North. I also viewed the company’s meeting customers’ characteristics and ...
    • The connection between forestry and tourism in Finnish Lapland 

      Tran, Khanh (Lapin ammattikorkeakoulu, 2015)
      This thesis was written in order to provide a better insight to the connection between forestry and tourism, two of the most important livelihoods in Finnish Lapland. The aim of the thesis was to discover how these industries ...
    • Cross-border Cooperation in Barents Tourism: Insights from Finnish Lapland 

      Koskinen, Mira (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2013)
      The main aim of this thesis project was to obtain a better understanding of how the tourism industry in the Barents Region could be developed through multilateral cross-border cooperation. The main focus was on discovering ...
    • CROSS-BORDER GREEN CARE CLUSTER YLITORNIO – ÖVERTORNEÅ: CHALLENGES AND OPPORTUNITIES 

      Sturk, Jenna (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2013)
      The purpose of the thesis was to find if there is an interest for businesses in the cross-border municipalities, Ylitornio in Finnish Lapland and Övertorneå in Swedish Norrbotten, to create a cross-border Green Care Cluster ...
    • Customer Experience of New Restaurant Concept : Case Frans & Chérie 

      Apuli, Senni (Lapin ammattikorkeakoulu, 2017)
      The objective of this thesis was to analyse customer service quality and customer experience in a restaurant going through a new concept launch. Without any other researches of the topic in the restaurant, this research ...
    • CUSTOMER SATISFACTION AND ITS DETERMINANTS : Case: Rex Hotel Saigon 

      Nguyen, Phuong-Thao (Lapin ammattikorkeakoulu, 2016)
      Customer satisfaction is a core issue in customer services. Understanding customer satisfaction and its determinants is vital and essential in hospitality context. The aim of the thesis research was to help the commissioner ...
    • Developing a Holiday Package in Swedish Lapland 

      Jokela, Kirsi (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2013)
      The purpose of this thesis project was to create a holiday package in destination Luleå for the commissioner Magnetic North Travel Ltd for international markets. The result of the thesis is a sample package brochure which ...
    • Developing Destination Induction in Ylläs 

      Ylläsjärvi, Ellinoora (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2011)
      The purpose of my thesis was to study the current state of destination induction in Ylläs. The reasons for choosing this topic arise from my own background. I am originally from Ylläs, and saw a need to improve the area ...
    • Developing Online Marketing in Social Media for DORTMUNDtourismus e.V. 

      Steinrücken, Thomas (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2010)
      The thesis discussed the topic of online marketing in social media. The focus was set on the social media platforms Facebook, YouTube and Flickr. Commissioner of the thesis was DORTMUNDtourismus e.V., the destination ...
    • Developing Wellness Tourism in Rovaniemi : Case Ounasvaara 

      Kurikkala, Heidi; Ojeda Parkkila, Maria Magdalena (Lapin ammattikorkeakoulu, 2015)
      Wellness tourism is perceived as a part of the bigger concept of wellbeing tourism. This thesis addresses issues concerning wellness product development and cooperation in the region of Ounasvaara, Rovaniemi, located in ...
    • Development Possibilities of Tourism in Pello 

      Leppänen, Anna-Riikka; Korpi, Elina (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2012)
      The purpose of the thesis was to examine the current situation and development needs of tourism industry in Pello in order to provide development tools and knowledge for the local Destination Management Organisation (DMO). ...
    • Event Marketing : Case RESTO 2015 

      Järvenpää, Sanni (Lapin ammattikorkeakoulu, 2015)
      This thesis concentrates on event marketing as a form of case study of the RESTO 2015 event. The research examines event marketing management, planning, actions and execution of the event. The author operated in the event ...
    • Experiencing Lappish Hospitalityin Finland through Airbnb and Couchsurfing 

      Stukolkina, Lada (Lapin ammattikorkeakoulu, 2017)
      The aim of this thesis was to examine the nature of Airbnb and Couchsurfing travellers’ experiences in hospitality in Finnish Lapland and to compare them with each other. Specifically, Lappish hospitality and experience ...
    • Features of Slow Philosophy in Kajaani: Slow Tourism as a Tool in Destination Development in the Land of Hunger 

      Svärd, Verna (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2013)
      The Slow Food Movement was established by Carlo Petrini in a small Northern Italian village called Bra in 1986. Later on the Slow Food Movement has been developed as the Slow Philosophy which has various branches. One of ...
    • Hearing Impaired Participants in Tourism 

      Preston, Marianna (Lapin ammattikorkeakoulu, 2016)
      This thesis analyses the conditions in tourism for the hearing impaired travellers. Recommendations for enhancing service value and product development are suggested according to the findings from the research part. The ...
    • Image study of Lapin Liitto 

      Amey, Evgenia (Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2010)
      The following thesis is an empirical study on the image of Lapin Liitto (Regional Council of Lapland) among its stakeholders, other important regional organizations and students of Rovaniemi University of Applied Sciences. ...