Usability Testing in CMS Backend : Appliance of Do-It-Yourself
Rodríguez Torres, Carolina (2014)
Lataukset:
Rodríguez Torres, Carolina
Metropolia Ammattikorkeakoulu
2014
Creative Commons Attribution-NonCommercial-ShareAlike 1.0 Finland
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201405076381
https://urn.fi/URN:NBN:fi:amk-201405076381
Tiivistelmä
The aim of this project was to overcome the overwhelmness of customers, who need to manage a website based on a content management system on their own, by giving them a greater confidence and feeling of real control when managing their website. The study wants to show the importance of paying attention to the administrator site to ensure the customers’ capability of performing satisfactorily the management of the website.
The case study of Silta-klubi content management system was used to exemplify how to distinguish relevant usability problems in administrator side of website management system. Silta-klubi’s website is based in the leading open source content management systems, WordPress. Also, to show how simple usability testing and a few changes can make sure that the administrators of the websites are capable of using the backend to its fullest. A round of tests were conducted using a suitable method of usability testing, called Do-It-Yourself, introduced by the usability guru, Steve Krug.
The results distinguished not only critical usability problems that need to be changed specifically in the case study but also problems that can be recognized in a more general level of the content management system backends.
The case study of Silta-klubi content management system was used to exemplify how to distinguish relevant usability problems in administrator side of website management system. Silta-klubi’s website is based in the leading open source content management systems, WordPress. Also, to show how simple usability testing and a few changes can make sure that the administrators of the websites are capable of using the backend to its fullest. A round of tests were conducted using a suitable method of usability testing, called Do-It-Yourself, introduced by the usability guru, Steve Krug.
The results distinguished not only critical usability problems that need to be changed specifically in the case study but also problems that can be recognized in a more general level of the content management system backends.