Role of the Technical Product Manager During the Product Life Cycle
Oikkonen, Jarno (2014)
Avaa tiedosto
Lataukset:
Oikkonen, Jarno
Metropolia Ammattikorkeakoulu
2014
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201405158062
https://urn.fi/URN:NBN:fi:amk-201405158062
Tiivistelmä
The study was conducted to explore the role and responsibilities of the technical product managers in ABB Oy, Drives Service. Currently, its role and responsibilities are not clear and it causes misunderstanding and flaws in the tasks and processes.
The study is a practical research which uses the interviews and databases to settle the research objective. The research approach uses qualitative methods in order to find out the practices in the single department of the unit.
The qualitative data for the study was gathered from the company’s own databases and by interviewing the stakeholders. The databases presented the current written models and descriptions. The interviews gathered the current strengths and weaknesses of the role and the responsibilities. Based on the gathered data from the databases, the interviews and search for the best practices from the literature were conducted to clarify the role and responsibilities. The proposed models were validated and the final models were suggested.
The outcome of the study is three models. The first model positions the technical product management in the case company’s main process diagram. The second model is a responsibility charting (RACI-model) to identify the responsibilities for the tasks and ac-tions of the technical product managers. The third model reforms the decision making authority model to give a decision authority to the technical product managers in certain tasks.
The study is a practical research which uses the interviews and databases to settle the research objective. The research approach uses qualitative methods in order to find out the practices in the single department of the unit.
The qualitative data for the study was gathered from the company’s own databases and by interviewing the stakeholders. The databases presented the current written models and descriptions. The interviews gathered the current strengths and weaknesses of the role and the responsibilities. Based on the gathered data from the databases, the interviews and search for the best practices from the literature were conducted to clarify the role and responsibilities. The proposed models were validated and the final models were suggested.
The outcome of the study is three models. The first model positions the technical product management in the case company’s main process diagram. The second model is a responsibility charting (RACI-model) to identify the responsibilities for the tasks and ac-tions of the technical product managers. The third model reforms the decision making authority model to give a decision authority to the technical product managers in certain tasks.