NEW SOFTWARE AT AUTOTALO PELTTARI - IMPLICATIONS AND USER EXPERIENCES
Metelinen, Petteri (2014)
Metelinen, Petteri
Satakunnan ammattikorkeakoulu
2014
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2014052910910
https://urn.fi/URN:NBN:fi:amk-2014052910910
Tiivistelmä
The purpose of this thesis is to explore the influences of a recent software replacement that has taken place at Autotalo Pelttari in the beginning of 2013. Special emphasis is given on user experiences of the software. How did the employees find the new software and did it meet the expectations it was set for? What was better in the new system and on the other hand was there something that went wrong when compared to the old software?
The positive and negative aspects of the software replacement are discovered and further examined. Solutions are sought to improve the software and its user experience. Key features of the new software are discussed and compared to the old system. Financial impacts of the new software are also taken into account.
User experiences of the new software were gathered from the employees by a questionnaire and by interviewing the staff. The findings are then processed by applying theories related to usability and user interface design. Solution proposals are given for problems found and recommendations for future development presented.
The positive and negative aspects of the software replacement are discovered and further examined. Solutions are sought to improve the software and its user experience. Key features of the new software are discussed and compared to the old system. Financial impacts of the new software are also taken into account.
User experiences of the new software were gathered from the employees by a questionnaire and by interviewing the staff. The findings are then processed by applying theories related to usability and user interface design. Solution proposals are given for problems found and recommendations for future development presented.