Recruitment and Selection Procedures Benchmark Study
Tuominen, Taina (2014)
Tuominen, Taina
HAAGA-HELIA ammattikorkeakoulu
2014
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2014110215143
https://urn.fi/URN:NBN:fi:amk-2014110215143
Tiivistelmä
In the current economic climate, organisations of the European Union, to which the commissioner also belongs, are in fierce competition to recruit the most talented candidates. Efficient recruitment and selection procedures are a way for organisations to differentiate themselves from others and to ensure that the best candidates are recruited before competitors.
This recruitment and selection benchmark study was requested from the commissioning party as part of an administrative modernisation program. The objectives of this thesis were to identify areas of improvement in the procedures of the commissioner and to acquire information about best practices in the field of recruitment and selection through a benchmark study.
The empirical part of this thesis consists of two sections. The commissioner’s current recruitment and selection procedures were first examined as the commissioner didn’t have process charts or descriptions available concerning its current procedures. The examination was done through content analysis of secondary data which was supplemented with interviews conducted within the commissioning organisation. In addition, during spring 2014 a benchmark survey was conducted in order to identify best practices used among similar organisations and to gather ideas for development areas in the procedures of the commissioner.
A total of 21 organisations participated in the benchmark survey, of which 9 were EU institutions or agencies and 12 were organisations from private, international and public sectors. Based on the benchmark results the best practices brought out by the participating organisations were extensive use of online tools and investment in employer branding activities. In addition, the organisations emphasised facilitation of the work of selection boards and committees and tracking the duration and successfulness of recruitment and selection procedures.
On request of the commissioner, information concerning the commissioning party and its areas of improvement are kept confidential and therefore the empirical part of this thesis is not publicly available.
This recruitment and selection benchmark study was requested from the commissioning party as part of an administrative modernisation program. The objectives of this thesis were to identify areas of improvement in the procedures of the commissioner and to acquire information about best practices in the field of recruitment and selection through a benchmark study.
The empirical part of this thesis consists of two sections. The commissioner’s current recruitment and selection procedures were first examined as the commissioner didn’t have process charts or descriptions available concerning its current procedures. The examination was done through content analysis of secondary data which was supplemented with interviews conducted within the commissioning organisation. In addition, during spring 2014 a benchmark survey was conducted in order to identify best practices used among similar organisations and to gather ideas for development areas in the procedures of the commissioner.
A total of 21 organisations participated in the benchmark survey, of which 9 were EU institutions or agencies and 12 were organisations from private, international and public sectors. Based on the benchmark results the best practices brought out by the participating organisations were extensive use of online tools and investment in employer branding activities. In addition, the organisations emphasised facilitation of the work of selection boards and committees and tracking the duration and successfulness of recruitment and selection procedures.
On request of the commissioner, information concerning the commissioning party and its areas of improvement are kept confidential and therefore the empirical part of this thesis is not publicly available.