Uusimmat viitteet

  • Multiculturalism in the Recruitment Process of a Finnish Hotel Group 

    Teräväinen, Sofia (Haaga-Helia ammattikorkeakoulu, 2018)
    Recruitment is an important process of a company’s operation and it can easily make or break it. Highly motivated and talented staff play a huge role in a company’s success, so recruitment should be a carefully planned out ...
  • Customer satisfaction impact on customer loyalty at small independent restaurants in Helsinki 

    To, Ngoc Anh (Haaga-Helia ammattikorkeakoulu, 2018)
    In the hospitality industry, customer satisfaction along with customer expectations are going to be exceeded but still need being guaranteed. The competitiveness is stronger than ever in the market and customer satisfaction ...
  • Psychological Well-being at Work in K-Market Kilo 

    Sanyang, Mariam (Haaga-Helia ammattikorkeakoulu, 2018)
    Thesis subject is psychological well-being in K-Market Kilo. The aim is to research how psy-chological well-being is experienced by the employees. Thesis consist of introduction, theoretical framework, research and ...
  • Digital Marketing Plan for Lounasravintola Mango 

    Ohanwe, Marita (Haaga-Helia ammattikorkeakoulu, 2018)
    Lounasravintola Mango is a lunch restaurant serving a delicious mixture of Finnish- and Asian-styled cuisine. As a company, it includes both a restaurant and a café side. The restaurant was opened in the summer of 2017, ...
  • Business plan template for cafe solopreneurs 

    Saito, Yuki (Haaga-Helia ammattikorkeakoulu, 2018)
    Nowadays more and more people choose to become an entrepreneur over the traditional route of being employed as their carrier. Becoming a solopreneur - an entrepreneur who starts and runs business alone - is also growing ...
  • Event Plan: Finnish-Singaporean Cross-cultural Wedding 

    Nikulina, Elena (Haaga-Helia ammattikorkeakoulu, 2018)
    This work is a product type thesis and the outcome of it is a Finnish-Singaporean Wedding Plan. The product was created to help an intercultural couple to plan their wedding in Finland and take into consideration elements ...
  • Digital Marketing Plan for Ravintola Super Bowl 

    Arkhipova, Olga (Haaga-Helia ammattikorkeakoulu, 2018)
    The current paper is a product-oriented thesis that aimed to create a digital marketing plan for a small-sized company operating in the restaurant industry. The plan is based on PR Smith’s SOSTAC® planning system and focuses ...
  • Experience as an enhancer in accommodation sector for business travellers 

    Prieto Montilla, William (Haaga-Helia ammattikorkeakoulu, 2018)
    Business travellers represent an important segment for the accommodation industry, therefore, is important to address and fulfil all their needs in order to keep them satisfied and build strong and lasting relationships. ...
  • How cultural differences impact customer satisfaction and service quality evaluation in Hilton Helsinki Airport hotel 

    Rao, Xuan (Haaga-Helia ammattikorkeakoulu, 2018)
    There are a lot of ethnic groups worldwide. With the differences in ethnic groups comes a difference in the cultures and great changes in their tastes and preferences. This comes about due to the different beliefs and ...
  • Customer experience in responsible tourism from the perspective of volunteer tourism 

    Koskinen, Kaisa (Haaga-Helia ammattikorkeakoulu, 2018)
    Volunteer tourism is rapidly growing trend in which individuals combine travel and voluntary work. The existing literature has been providing an optimistic view of volunteer tourism. Thus, the negative impacts of volunteer ...
  • Creating theme events: A Mamma Mia!- Themed Party 

    Latvasto-Hyvärinen, Elisa (Haaga-Helia ammattikorkeakoulu, 2018)
    This is a product- based thesis and therefore a theme party due on the 23 March was im-plemented during the process. The aims of this thesis were to learn about the event industry in order to gain experience in event ...
  • Benchmarking food tourism experiences, strategies and partnerships 

    Hietaranta, Saana-Mari (Haaga-Helia ammattikorkeakoulu, 2018)
    This thesis looks at the food tourism industry from the development areas of experiences, strategies and partnerships. The objective is to find out what destinations have been doing to develop these and what kind of examples ...
  • Toolbox for Designing Experiential Marketing Campaigns 

    Lindfors, Johanna (Haaga-Helia ammattikorkeakoulu, 2018)
    Experiential marketing is fast growing marketing tactic that aims to create experiences within the audience, and that how to interact and connect with the target group. As consumer are looking for experiences over traditional ...
  • Social Media Marketing Plan for Restaurant Töölönranta 

    Nuutila, Emmi (Haaga-Helia ammattikorkeakoulu, 2018)
    This paper is a Bachelor’s thesis commissioned by restaurant Töölönranta. The objective for the thesis is to create a social media marketing plan for the restaurant. The goals for the creation and development of the ...
  • Developing Top Choice Restaurants Promotion Campaign 2017 - 2018 

    Dinh, Stella (Haaga-Helia ammattikorkeakoulu, 2018)
    The aim of this thesis is to demonstrate and analyze the development of CheapSleep Helsinki Hostel's Top Choice Restaurant Campaign which was run by the student during 2017 and can potentially improve in 2018 in cooperation ...

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