Factors related to group dynamics affecting productivity and performance of a group

Abstract

The aim of the study is to find out specific group related factors that contribute to the group’s productivity and performance. The context of the study is Kymenlaakson ammattikorkeakoulu, University Of Applied Sciences. The main interest in this research is on students from diverse cultural backgrounds involved in group tasks at the school. Most of the students were pursuing the degree in International Business program. The methodology used for the research is Grounded Theory Method. Structured interviews were used to collect data. The data used are all primary sources of data. Qualitative analysis software NVivo (version 7) was used for analyzing data which consisted of transcribed interviews from 22 respondents. The study shows that individual factors such as experience, culture, personality, motivation, punctuality and so on determines an individual’s group preference, which furthers leads to ease and difficulty working in a group. If there is ease in working in groups, it leads to higher productivity and performance. If there are difficulties then various conflicts arises. This research shows that depending upon whether the conflict is constructive or dysfunctional, it has positive and negative effects on the productivity and performance of the group respectively. Towards the end, the study is evaluated and further practical and theoretical implications suggested.