Introduction manual for booking system ResPax - Case company Stray Ltd.
Oksanen, Rinja (2015)
Oksanen, Rinja
Haaga-Helia ammattikorkeakoulu
2015
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015060312098
https://urn.fi/URN:NBN:fi:amk-2015060312098
Tiivistelmä
This Bachelor’s thesis contains an introduction manual of ResPax Booking system for a travel company Stray Ltd. running hop on hop off coach network services in New Zealand.
The manual was written based on the theory, research and by company’s requirements.
The first chapter introduces the company and the booking system. It also explains on how they work together in order to have successful business.
The tools of getting the most benefit out of the system and methods are introduced with a SWOT analysis of the booking system.
Process of development presents the most beneficial steps of the training and the goals.
In the end of the theory there is the description of the manual written from both, the case company and the thesis writer.
The introduction manual produced is following a well-structured order working as a base for well-planned training.
The manual was written based on the theory, research and by company’s requirements.
The first chapter introduces the company and the booking system. It also explains on how they work together in order to have successful business.
The tools of getting the most benefit out of the system and methods are introduced with a SWOT analysis of the booking system.
Process of development presents the most beneficial steps of the training and the goals.
In the end of the theory there is the description of the manual written from both, the case company and the thesis writer.
The introduction manual produced is following a well-structured order working as a base for well-planned training.