A Volunteer program guidebook for sport managers organizing large scale ice hockey tournaments
Frison, Logan (2010)
Frison, Logan
HAAGA-HELIA ammattikorkeakoulu
2010
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201102142308
https://urn.fi/URN:NBN:fi:amk-201102142308
Tiivistelmä
The guidebook is a tool to assist the tournament coordinator when recruting, training, and leading the best possible team of ice hockey volunteers to work at International Ice Hockey Federation (IIHF) tournaments and within the Sport Function - Ice Hockey events at Olympic Winter Games.
The select volunteers are termed the ‘Ice Hockey Volunteers’ and consist of the six crews that make up the ‘Sport Team’ which work closely with the National Teams (athletes and team staff) and Officials (referees, linemen, and supervisors) during international ice hockey tournaments. These six crews include; the Ice Maintenance Crew, Access Control Crew (Accreditation Management), Athlete Services Crew, Sport Information Crew, Athlete and Official Hosts, and Protocol Crew.
The chapters within the guidebook cover such topics as; sport volunteer role descriptions, recruiting, interviewing, volunteer selection, assigning roles, volunteer headcount, work schedule planning, creating a volunteer training plan, and volunteer leadership and performance management.
The objective of the guidebook is to document a systematic volunteer program to help Organizing Committees remain on track throughout the entire volunteer program. The product outlines the more formalized practices essential for optimally recruiting and preparing a large number of ice hockey volunteer.
Ultimately, the creation of a close-knit team with clear channels of communication, a thorough understanding of the requirements of the tournament, and a well developed and executed volunteer work plan allows for a high performing volunteer team.
While the guidebook was primarily developed as a means for Sport Managers working with volunteers involved in large scale hockey tournaments such as the IIHF World Championship events and the Olympic Winter Games; it also serves as a valuable tool for organizers of smaller community hockey tournaments.
The guidebook began May 2010 and was completed eight months later in December 2010.
The select volunteers are termed the ‘Ice Hockey Volunteers’ and consist of the six crews that make up the ‘Sport Team’ which work closely with the National Teams (athletes and team staff) and Officials (referees, linemen, and supervisors) during international ice hockey tournaments. These six crews include; the Ice Maintenance Crew, Access Control Crew (Accreditation Management), Athlete Services Crew, Sport Information Crew, Athlete and Official Hosts, and Protocol Crew.
The chapters within the guidebook cover such topics as; sport volunteer role descriptions, recruiting, interviewing, volunteer selection, assigning roles, volunteer headcount, work schedule planning, creating a volunteer training plan, and volunteer leadership and performance management.
The objective of the guidebook is to document a systematic volunteer program to help Organizing Committees remain on track throughout the entire volunteer program. The product outlines the more formalized practices essential for optimally recruiting and preparing a large number of ice hockey volunteer.
Ultimately, the creation of a close-knit team with clear channels of communication, a thorough understanding of the requirements of the tournament, and a well developed and executed volunteer work plan allows for a high performing volunteer team.
While the guidebook was primarily developed as a means for Sport Managers working with volunteers involved in large scale hockey tournaments such as the IIHF World Championship events and the Olympic Winter Games; it also serves as a valuable tool for organizers of smaller community hockey tournaments.
The guidebook began May 2010 and was completed eight months later in December 2010.