Reducing the Delivery Time of Order-to-Delivery Process
Heinonen, Karri (2015)
Heinonen, Karri
Metropolia Ammattikorkeakoulu
2015
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201505229558
https://urn.fi/URN:NBN:fi:amk-201505229558
Tiivistelmä
The main objective of this study is to suggest a new improved OTD process for the case company by which the case company should be able to reduce the delivery time of the current OTD process by 50%. The need for cutting the delivery time of the current OTD process has become significant since the case company management has made a decision of starting to offer some cable manufacturing line types with short delivery time in order to gain competitive advantage against the competitors.
This study uses qualitative methods to analyze the current state of the OTD process. The main sources for the data used in this study are collected from the interviews conducted for the key stakeholder of the OTD process. Also the case company internal documentation was studied and some data from the case company ERP-system was also collected and studied. The findings from the current state analysis were used suggested that the issues which cause delays in the current OTD process can be divided into three different categories. By studying the literature relevant to these three categories a conceptual framework for this study was created.
The outcome of this study is a new OTD process. This proposal is consisted of four different parts which all have effect to the total performance of the OTD process. For the case company it is important to understand that the performance of the OTD process is dependent on all these parts. For this reason it is important that all the proposed improvements are implemented.
The outcome of this study will help the case company to reduce the delivery time of the OTD process. However the proposed OTD process has to be tested and the performance evaluated before the case company is able to confirm the performance of the new proposed OTD process.
This study uses qualitative methods to analyze the current state of the OTD process. The main sources for the data used in this study are collected from the interviews conducted for the key stakeholder of the OTD process. Also the case company internal documentation was studied and some data from the case company ERP-system was also collected and studied. The findings from the current state analysis were used suggested that the issues which cause delays in the current OTD process can be divided into three different categories. By studying the literature relevant to these three categories a conceptual framework for this study was created.
The outcome of this study is a new OTD process. This proposal is consisted of four different parts which all have effect to the total performance of the OTD process. For the case company it is important to understand that the performance of the OTD process is dependent on all these parts. For this reason it is important that all the proposed improvements are implemented.
The outcome of this study will help the case company to reduce the delivery time of the OTD process. However the proposed OTD process has to be tested and the performance evaluated before the case company is able to confirm the performance of the new proposed OTD process.