Theseus - Selaus asiasanan mukaan "digitalisation"
Viitteet 121-140 / 230
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Exploring the satisfaction and engagement of elderly customers with emerging digital banking services in Islamabad, Pakistan
(2024)As financial institutions strive to provide cutting-edge digital banking services, it is essential to examine how these advancements influence the satisfaction and engagement of elderly customers. This study addressed the ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Factors affecting the digital transformation process of deep water seaports in Vietnam
(2023)Seaports play a critical role in the transport and logistics chain by providing some core services such as cargo handling, warehousing, and storage for a diversified range of customers including shipping lines, freight ... -
Factors promoting the digital sales force effectiveness in B2B organization
(2024)This study focuses on the digital sales channel and enabling the digital sales force to success. There is a massive change happened related in the B2B-decicion makers buying process, especially after Covid-19. Digitalization ... -
Financial Technology (FinTech) and the performance of commercial banks in Nordic countries
(2020)In the modern world, Financial Technology (or FinTech) is integrating into the operations of commercial banks. Nordic banks have also started to employ FinTech in their operations. However, as FinTech is a relatively new ... -
Freshdesk - Ticketing system software in digital customer service
(2022)One of the most important factors to improve the customer’s experience has been good, remarkably delivered customer service. Nowadays, with the growth of digitalization, it is irresistible for organizations to pay more ... -
From Playgrounds to Pixels: Navigating Data Privacy and Ethical App Selection in Early Childhood Education
(2024)This thesis, "From Playgrounds to Pixels: Navigating Data Privacy and Ethical App Selection in Early Childhood Education," explores the integration of digital tools in Early Childhood Education and Care (ECEC), emphasizing ... -
Game development for museums
(2023)Digitalisation in museums is visible through different strategies, use of 3D scanners for preservation purposes, designing of interactive exhibitions and creation of various digital solutions. The objective of the thesis ... -
Generation Z as a reason for optimization of higher education systems
(2020)The generation Z is the newest due to the dates it based on. It appeared on 2000’s and people in this generation were raised with upcoming worldwide trends of electronic and online devices. The generation Z is massively ... -
GTK Mintec’s Digital Service Process Design
(2021)Opinnäytetyön tavoitteena oli mallintaa GTK Mintecin digitaalisia palveluprosesseja palvelumuotoilun, asiakaskeskeisyyden, käyttökokemussuunnittelun ja asiakaspolun kartoittamisen käytäntöjen avulla. Projektin taustalla ... -
Guidelines for digital education platform development in the Baltic states
(2024)The aim of this study is to explore existing digital platforms in the field of education in the Baltic State region and identify functionality issues, opportunities to improve them and develop guidelines. The available ... -
Guiding people in exceptional traffic situations : service design for the digital mobility map of the City of Turku
(2022)Opinnäytetyössä selvitettiin palvelumuotoilun keinoin mitä tietoa ihmiset tarvitsevat poikkeuksellisista liikennetilanteista ja miten nämä tilanteet voisi kuvata digitaalisessa karttapalvelussa. Tavoitteena oli auttaa ... -
H2H approach for online education providers
(2022)This is a portfolio thesis, consisting of six original articles, written during winter 2021 -2022. Original articles offer a ground for a research part of the master’s thesis which is examining the social media channels ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Harnessing technology and innovation in Africa: A case study of AfriKonekta
(2024)This research investigates the transformative role of technology in Africa's transportation sector, focusing on AfriKonekta, a leading mobility tech company. The study aims to understand how AfriKonekta addresses the lack ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
How automation and artificial intelligence transform jobs of financial professionals : a case study
(2023)Digitalization has changed and is changing the world continuously and financial administration and management are fields that digitalization affects very profoundly. The financial administration has already changed remarkably ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
How Can the Clothing Rental Industry Improve Online Customer Experience
(2024)This thesis examines ways in which the commissioning company Vaatelainaamo Tanttu Oy, as well as the whole clothing rental industry could enhance their customer experience online. Vaatelainaamo Tanttu Oy is a clothing ... -
How digitalization has affected the importance of customer loyalty and the nature of customer loyalty programs : Case Study: Developing Case Company X's customer loyalty program
(2020)In recent years, digitalization has introduced significant changes and great challenges in the retail industry, making it one of the biggest game changers in the field of customer loyalty marketing. Therefore, the aim of ... -
How does digitalization tool help athlete/coach relationship in athlete-centred coaching environment in floorball
(2022)The relationship between a coach and an athlete can greatly affect a sports team’s performance in important competitions or games. To improve relationships, nowadays coaches are making more use of the athlete-centred ... -
Immigrants' digital exclusion from welfare services
(2023)Sähköisten sosiaali- ja terveyspalveluiden määrä on kasvanut Euroopassa viimeisen vuosikymmenen aikana. Erityisesti koronaviruspandemia (COVID-19) on vaikuttanut näiden palveluiden digitalisaatioon. Aikaisemmat tutkimukset ... -
Impact of Commercial Banks’ Digitalization on the Customer Experience
(2021)The purpose of this thesis was to study the shifts of customer behaviour and how commercial banks have accelerated the digitalization of their services with disruptive technologies adapting to the changes during Covid-19 ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Impact of Digitalization on Employment and Job Roles in the Banking Sector : A Case Study of ABC Bank Sri Lanka
(2024)This thesis aimed to propose a workforce development program helping the case company, a big financial institution, cope with the changing digital landscape that demands a workforce with updated digital capabilities. The ...














