KoulutusalaToimitilapalvelut ja talousala
Viitteet 21-40 / 80
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Enhancing customer loyalty in Hard Rock Café Helsinki through Service Design
(Laurea-ammattikorkeakoulu, 2016)The increased supply of services and the continual price war between companies has complicated the ability to stand out from the competitors and increased the difficulty of choice between service providers among customers. ... -
Environmental impacts of waste management in the hospitality industry: Creating a waste management plan for Bergvik Kartano
(Laurea-ammattikorkeakoulu, 2014)Many hospitality industries find it difficult to control or manage solid wastes, such as food, containers, paper, cardboard and scrap metals, which are waste generated on a daily basis depending on the industry. Most ... -
Establishment of a Vietnamese Restaurant in Rauma, Finland – A Business Idea
(Laurea-ammattikorkeakoulu, 2016)The market for the ethnic food service industry in Finland, including the port city Rauma, is constantly growing, as a result of the increase in the ethnic population, influences of multiculturalism, and changes in lifestyles ... -
Factors affecting employee motivation in cleaning services
(Laurea-ammattikorkeakoulu, 2015)The objective of this thesis project is to examine influences of Training, Responsibility, Inter-personal Relationship and Teamwork towards employee motivation. The research was carried out at two different SOL’s client’s ... -
Factors within the event space which influences the customer experience : Case study: DuuniExpo and Contact Forum
(Laurea-ammattikorkeakoulu, 2017)There are several factors that can influence people’s experiences in events. These factors can many times be related to the state of mind of the participant. However, elements within the event environment plays a big role ... -
Front Desk Development Hanoi Hilton Opera House
(Laurea-ammattikorkeakoulu, 2018)Hotel activities are divided into two major activity systems including front office and back office. Dealing directly with customers, hotel staffs are interacting with guests in various manners, from receiving room ... -
Generational work environment preferences: Case Ovenia
(Laurea-ammattikorkeakoulu, 2013)The objective of this thesis is to identify the present work environment preferences of employees working in the case company Ovenia and find out if there are generational differences in the work environment preferences. ... -
Greening up China : a study on Finnish cleantech entering the Chinese market
(Laurea-ammattikorkeakoulu, 2015)Finnish cleantech businesses. The study sets out to investigate cleantech, to analyze the strength of Finnish cleantech companies against potential Chinese rivals, and to examine the benefits of entering the Chinese market ... -
Harnessing Human Capital : Improving business value and promoting innovation through motivational management in Ovenia Reception & Business Services
(Laurea-ammattikorkeakoulu, 2016)A problem the case company Ovenia has identified is the lack of satisfaction in receptionists’ work. Receptionists often felt dissatisfied, due to the lack of working tasks, personal challenge and development. In addition, ... -
Henkilöstön perehdytys
(2024)Tämän opinnäytetyön tavoitteena on tutkia yritys x:n toimintamalleja, osaamisen tasoa ja lainsäädännön tuntemusta perehdytysprosessissa. Tutkimusmenetelmäksi valikoitui tutkimus, jossa käytetään sekä laadullisen, että ... -
HOW TO INTEGRATE EXCHANGE STUDENT INTO FINNISH SOCIAL LIFE : How to integrate exchange students into Finnish social life
(Laurea-ammattikorkeakoulu, 2015)The subject of this thesis project is the integration of exchange students into Finnish social life; the aim is to clarify how foreign students can use their free time when they are in Finland. The author’s main focus in ... -
The impact of the re-deployment and reemployment process on corporate image : a case study of ISS Palvelut Oy in 2013
(Laurea-ammattikorkeakoulu, 2015)The ongoing bad economical situation is affecting companies’ operations globally. Companies are frequently forced to streamline their operations which can lead to the closing down of premises and constant competitive ... -
Impacts of waterless toilet & urinals to smart facility operations : Eco-housing framework
(Laurea-ammattikorkeakoulu, 2017)This thesis project is conducted based on the Eco-city framework to encourage the use of waterless toilets and urinals. A water-less toilet or urinal is an environmental friendly technology designated for both rural and ... -
Improving communications for facility management businesses and their customers
(Laurea-ammattikorkeakoulu, 2016)Service outsourcing has increased in recent years, the definition of outsourcing is that ser-vice, such as product design or manufacture, is subcontracted to a third party. The reasons for outsourcing are often associated ... -
Improving customer experience in NewCo YritysHelsinki’s events through service design
(Laurea-ammattikorkeakoulu, 2017)This thesis was commissioned by NewCo YritysHelsinki, an organization offering public services to support the establishment of new companies. The thesis focuses on researching the current event operational process in NewCo ... -
Improving Customer Home-like Feeling Through Service Design
(Laurea-ammattikorkeakoulu, 2015)This thesis project was commissioned by Original Sokos Hotel Albert to investigate the hotel’s needs and customer demands. The aim of the project is to understand the connection between customer expectations and business ... -
Improving household cleaning service for РRN-Kiintеistösiivоus
(Laurea-ammattikorkeakoulu, 2016)The topic for this thesis has been provided by a small cleaning enterprise, РRN-Kiintеistösiivоus Ky. The company has acknowledged having difficulties within their household cleaning sector, which they wanted to improve. ... -
Improving the Help-desk Service of the Facility Superintendents at Laurea Leppävaara
(Laurea-ammattikorkeakoulu, 2014)The subject of the thesis project is the facility management help-desk service of the Facility Superintendents at Laurea University of Applied Sciences, Leppävaara campus. The main purpose of the thesis is to develop the ... -
Improving university lunch menu on the international aspect: case study BarLaurea Leppävaara
(Laurea-ammattikorkeakoulu, 2016)Apparently foods play an important role in people’s life. People require nutrition in order to maintain their health and provide energy for their activities. Likewise, students significantly need a proper meal which provides ... -
Intercultural communication in an organization HJEX
(Laurea-ammattikorkeakoulu, 2016)This thesis explores different ways of communication inside an organization and examines how cultural difference can affect various situations. The Thesis project was commissioned by the Finnish company “HJEX”. The thesis ...
