Theseus - Selaus asiasanan mukaan "customer satisfaction"
Viitteet 201-220 / 333
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Improving customer satisfaction by understanding consumers : case study: developing a handbook for incoming exchange students at LAB University of Applied Sciences
(2021)Following the internationalization trends in the education field globally, Lab University of Applied Sciences has been developing opportunities for incoming exchange students. Nevertheless, this differentiated group of ... -
Improving Customer Satisfaction: An Assessment of a Good Customer Relations in Access Bank Plc, Bodija Ibadan Nigeria.
(2023)Abstract Author: Agbonyin Christianah Title of the Publication: Improving Customer Satisfaction: An Assessment of Good Customer Relations at Access Bank Plc, Bodija Degree Title: Bachelor of Business Administration, ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Improving Customer Service at the Checkout: case study: Sale Kupittaanpuisto
(2023)Tämän tutkimuspainotteisen opinnäytetyön tavoitteena oli selvittää, miten asiakaspalvelua voitaisiin parantaa Sale Kupittaanpuiston kassalla. Toimeksiantajayritys TOK:n edustajan kanssa käydyssä keskustelussa ilmeni, että ... -
Improving e-commerce service for better customers’ satisfaction : case: Shopee Viet Nam
(2021)This bachelor's thesis was done with the purpose to find out the existing problems for one of the biggest online marketplaces in Viet Nam: Shopee, using theoretical approach. From the findings, suggestions were given for ... -
Improving loyalty programs by understanding the customer satisfaction and loyalty : case company Tiki
(2023)Customer satisfaction is a crucial factor to be considered in the e-commerce industry. Customer satisfaction can directly affect customer loyalty. Companies have published loyalty programs that provide customers with ... -
Improving male customer loyalty for Parturi-kampaamo Hiusvinkki
(2023)The aim of this thesis has been to find means for hairdresser salon Parturi-kampaamo Hiusvinkki to improve customer loyalty among male customers. The commissioning company is Parturi-kampaamo Hiusvinkki, which had a need ... -
Improving Sales by Studying Clients’ Procurement Process : Case Haapajärven Ha-Sa Oy
(2020)The goal of this thesis was to improve the commissioning company’s sales process by studying their clients’ purchasing process. This study focused on the commissioning company’s European clients, since Europe is an important ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Improving Service Quality through Customer Onboarding in a SaaS Company
(2023)In the face of growing and competitive customer service challenges triggered by shifting customer behavior and emerging technologies, there are increasing pressure on businesses, especially those providing software as a ... -
Improving the customer journey in a zero waste restaurant setting: Case Restaurant Nolla
(2023)This product based thesis was commissioned by Restaurant Nolla. This product based thesis aims to improve the customer service journey in a zero waste restaurant setting through customer journey mapping, with a sub aim of ... -
Improving the customer service experience
(2021)It is very important that a company tries to improve the satisfaction of its customers. The aim of my thesis is to improve the experience of Unica's customers by utilizing the information gathered from customers and I am ... -
Improving the Requested On-Time Delivery by Analyzing the Data: The case company X
(2020)In Autumn 2019, the case company utilized the global data mining tool, Celonis, to measure the Requested on-Time Delivery, ROTD. The tool measures how well the organization is able to meet the customer requested delivery ... -
Improving time-to-market and customer satisfaction in the SoC product business : an approach to enhance productivity by “reusability strategy”
(2022)The objective of this study was to gather information about possible pain points and identify the areas to improve time-to-market (TTM) for “Company X” in the embedded / SoC product development business. In addition to ... -
Increasing Bank Customers’ Loyalty through Innovative Loyalty Programs
(2022)In the thesis, it was figured out how to increase customer loyalty with the help of innovations in the loyalty program. The thesis clearly traces the obsolescence of loyalty programs of several Finnish banks, as well as ... -
Increasing Customer Loyalty using Measures in the Post-Purchase-Stage
(2022)This bachelor thesis investigates the potential and impact of post-purchase measures on customer loyalty. The target group of the case brand IGNIUM is used as the target group of the investigation. For this purpose, a ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Increasing customer value during the customer journey in B2B eCommerce
(2024)The thesis focuses on the value perceived by customers during the customer journey in B2B eCommerce. The purpose of the research was to find out how the value experienced by the customers of the case company can be increased ... -
Internal Customer Satisfaction: case company x
(2023)Tämä opinnäytetyö tehtiin teknologiateollisuudessa toimivalle yritykselle. Toimeksiantaja yritys toimii globaalina johtajana meri- ja energiamarkkinoilla tarjoten älyteknologian ratkaisuja. Tutkimuksen tavoitteena oli ... -
International Importing ICT companies Customer Needs and Opportunities for the Finnish Market
(2024)This research-based bachelor thesis is a study conducted for the Degree Program of International Business Administration at Haaga-Helia University of Applied Sciences with a major in Customer Relationship Management and ... -
Internet Marketing and Customer Satisfaction : a Case study of Daraz
(2022)The thesis was aimed to analyse internet marketing and its impact on the general customer also exploring customer satisfaction related to Internet marketing. The research project aimed to identify the impact of internet ... -
Investigating customer behaviour and satisfaction: A small business perspective on Mixmart
(2023)The thesis explored consumer behaviour and satisfaction. Also, the reciprocity between consumer satisfaction and loyalty was discussed in the thesis. The research study was done relying on the perspectives of Mixmart which ... -
Investigating Customer Satisfaction And Customer Retention Factors In Luxury Resorts In Nigeria: a case study of Nordic Hospitality Suites
(2024)With the ever-evolving and challenging market in Nigeria's hospitality industry, this study aims to provide a useful solution to the increasing problem of low customer patronage at Nordic Hospitality Suites. Studying this ...
















