Theseus - Selaus asiasanan mukaan "customers"
Viitteet 201-220 / 357
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Improvement Proposal for the Sales Account Management Process in the Case Company’s Customer Service Team
(2022)The objective of this study was to propose improvement proposal for the sales account management team in the case company’s customer service team. The case company is investing heavily and there is a need to improve the ... -
Improving Customer Experience in a work machine manufacturing company
(2023)The importance of customer experience is increasing in the business world. This thesis focuses on the customer experience that is provided by the commissioner company who is a Finnish manufacturer of work machines. The ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Improving customer journey in company X by localizing assortment through co-creation
(2021)The thesis studied the process of product requesting in Company X and related theory. Theoretical framework studied customer experience, retail assortment and co-creation. Customer experience was looked in the light ... -
Improving Customer Service at the Checkout: case study: Sale Kupittaanpuisto
(2023)Tämän tutkimuspainotteisen opinnäytetyön tavoitteena oli selvittää, miten asiakaspalvelua voitaisiin parantaa Sale Kupittaanpuiston kassalla. Toimeksiantajayritys TOK:n edustajan kanssa käydyssä keskustelussa ilmeni, että ... -
Improving Customer Service Efficiency Using Generative Artificial Intelligence
(2024)Social media has presented customer relationship management with a challenge while providing companies with a tool to maintain their relationships with customers. Effort and time in processing customers’ feedback may ... -
Improving inbound and outbound logistics at company X
(2024)Logistics operations, including inbound and outbound functions, are a critical aspect of any business. It aims to effectively manage the movement of goods from the starting point to the final stages of customer consumption. ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Improving Lapland’s customer service for French visitors: Creating cross-cultural training material for Ylläs region
(2022)Opinnäytetyön aiheena oli Ylläksen alueen ranskalaisten asiakkaiden asiakaspalvelun kehittäminen. Toimeksiantajana oli Visit Ylläs, joka hoitaa Ylläksen alueen markkinointia. Opinnäytetyön tavoitteena oli kehittää Ylläksen ... -
Improving male customer loyalty for Parturi-kampaamo Hiusvinkki
(2023)The aim of this thesis has been to find means for hairdresser salon Parturi-kampaamo Hiusvinkki to improve customer loyalty among male customers. The commissioning company is Parturi-kampaamo Hiusvinkki, which had a need ... -
Improving Process for Managing Key Customer Agreement Pricing at the Case Company
(2022)Businesses should be always profitable for companies, otherwise they should not exist. The same will apply to customers, companies should have profitable customers. Processes within companies should deliver their expected ... -
Improving Project Management with PPM Software
(2021)This thesis was carried out for MariMatic Oy®. This thesis has been divided into two major categories. The first part of the thesis includes a study, and the second part consists of the actual work produced for a company ... -
Improving Purchasing Process in an International Company
(2021)Tämä insinöörityö tutkii ostoprosessin kehittämistä kansainvälisessä toimitusketjussa. Nykyisenään ostoprosessi ja sen käsittely on monivaiheinen ja yrityksen siirtyessä uuteen ERP-järjestelmään prosessin yksinkertaistaminen ... -
Improving Service Quality through Customer Onboarding in a SaaS Company
(2023)In the face of growing and competitive customer service challenges triggered by shifting customer behavior and emerging technologies, there are increasing pressure on businesses, especially those providing software as a ... -
Improving the customer service experience
(2021)It is very important that a company tries to improve the satisfaction of its customers. The aim of my thesis is to improve the experience of Unica's customers by utilizing the information gathered from customers and I am ... -
Improving the sales of additional services in Power Limingantulli
(2021)This thesis was a study on how to improve additional services sales in Power Limingantulli. My goal with this study was to find ways of increasing services sales, which would then develop me and my colleagues’ sales skills. ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Inbound Digital Marketing Strategy for an Industrial B2B Company with a Complex Sales Process / Case Company X
(2021)Nowadays, companies are constantly struggling to gain and retain customer's attention due to the boisterous and information-packed environment we inhabit. B2B companies with long and complex sales processes often face many ... -
Increasing and improving the use of the Salesforce Platform effectively Case Company: ABB FI – SRU Motors and Generators
(2023)This bachelor's thesis examines strategies for enhancing the utilization of the Salesforce Plat-form within the MOSE division of ABB Oy, a multinational Swedish-Swiss company specializing in industrial and home automation ... -
Increasing Bank Customers’ Loyalty through Innovative Loyalty Programs
(2022)In the thesis, it was figured out how to increase customer loyalty with the help of innovations in the loyalty program. The thesis clearly traces the obsolescence of loyalty programs of several Finnish banks, as well as ... -
Increasing Brand Knowledge Through Efficient Brand Implementation
(2020)Bringing a brand vision to life through efficient brand implementation efforts that support the delivery of a brand promise is crucial to creating a strong brand. The objective of the thesis was to find out if conducted ... -
Increasing the material management platform usage rate
(2022)The purpose of this thesis was to find ways to increase the customer usage rate of an advertisement material platform, commissioned by Sanoma Media Finland. The goal was to identify the issues with the platform usage and ... -
Insights into B2B value creation : a case study of measuring customer journeys
(2024)This study addressed the gap in methods and practices for examining customer journeys as mechanisms in value creation within the B2B sector. The research aimed to bridge this conceptual gap by developing a journey measuring ...
















