Theseus - Selaus asiasanan mukaan "customer satisfaction"
Viitteet 241-260 / 333
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Measuring Customer Satisfaction Based on Fruit and Vegetable Key Factors
(2023)The aim was to investigate how the fruit and vegetable department affects customer expe-rience and satisfaction. This thesis will help any store to think about ways to increase the overall attractiveness and customer ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Measuring customer satisfaction case Company X
(2024)Asiakaskeskeisyys on noussut merkittäväksi strategiseksi tekijäksi terveysteknologia-alalla, jossa asiakkaiden tyytyväisyydellä ja käsityksillä on kasvava vaikutus. Tämän opinnäytetyön tavoitteena oli mitata toimeksiantajan ... -
Measuring Customer Satisfaction in the Online General Meetings Caused by the Covid-19 Pandemic
(2021)Tämän opinnäytetyön tarkoitus oli mitata sekä analysoida isännöintiyritys SKH-Isännöinti Oy:n asiakkaiden asiakastyytyväisyyttä, erityisesti hiljattain käyttöön otetusta etäyhtiökokouksesta. Covid-19 viruksen aiheuttama ... -
Measuring customer satisfaction to drive importance of quality and excellence in processes : case company Valmet Technologies Oy, Stock Preparation and Recycled Fiber Business Unit
(2023)The purpose of this thesis is to improve the customer satisfaction measurement process within Valmet's Stock Preparation and Recycled Fiber Business Unit (SPR BU). Developed in collaboration with SPR BU, the study aims to ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Measuring Customer Satisfaction. Case: Master IELTS Language Training Center
(2021)Although English is not the most widely spoken language in the world, it is undeniably the most widely used language of all time. As a result, teaching and studying English has become useful, beneficial, and popular in ... -
Measuring customer satisfaction: case company TKM TTT Finland
(2021)The objective of this thesis was to measure the customer satisfaction level in the case company TKM TTT Finland, and based on that suggest further development and develop a customer satisfaction measuring process for the ... -
Measuring Project Performance and Customer Satisfaction: in a Multidisciplinary Expert Organization
(2020)The case company in this thesis has defined in its strategy that its business will grow approximately 100 % during the next 5 years. Several studies and historical data from the company show that it takes at least 10 times ... -
Medical tourism in Bangladesh : The medical tourism industry, services, and customer satisfaction of Galaxy Healthcare Services in Bangladesh
(2021)The aim of the thesis was to research the customer satisfaction at Galaxy healthcare and its services. The study’s main purpose was to find the problems and obstacles in developing the current situation of this tourism ... -
Member to Instructor Progression in Skill Development: Designing a Level Guide for Pilates Training
(2024)The rapid growth of the Pilates industry in China has led to a lack of standardized practice and clear skill progression. These inconsistencies pose challenges in hiring qualified instructors, and maintaining consistent ... -
Mätning och analys av kundupplevelser vid Oy ELHO Ab
(2021)Detta examensarbete behandlar uppbyggnaden av en kundenkät för att mäta kundernas beteenden och uppfattningar om företaget. Vikten av att följa upp kundernas uppfattningar har fått allt större vikt under de senaste ... -
National Local Heritage Days : Revising Event Management Strategy
(2020)The purpose of this study is to provide the Finnish Local Heritage Federation with recommendations for the improvement of the concept of the annual event National Local Heritage Days. The theoretical framework for this ... -
New Operational Model
(2022)This thesis focuses on creating an operational support model for maintenance, which is based on customer segmentation and provides the best value for customer and for the company. This means that thesis focus is on three ... -
New passenger experience innovations in the airport business
(2024)As an important part of the aviation industry, airport business has become a core issue of optimizing passenger experience in the face of increasing passenger traffic. Global airports are accelerating the transformation ... -
Optimizing the location of a fulfilment center: a case study
(2023)E-commerce is a rapidly growing industry, and the customers’ expectations of fast deliveries put pressure on companies' delivery services. The lead times of the case company’s deliveries to their key markets are longer ... -
Organic Social Media Marketing Solutions for Etraveli Group AB
(2021)This research-oriented bachelor thesis aimed to gather knowledge about social media marketing to improve customer satisfaction and the overall business performance in the travel industry. The research objective was to build ... -
Passenger satisfaction studies in global aviation context: trends and best practices
(2022)The aviation industry is in constant crisis, with low margins, pandemics, and wars impacting operations. Airlines are competing fiercely to fill the planes with passengers and cargo. To attract passengers, to improve brand ... -
Pet transportation by air: a study of customer experiences and expectations using AVIH services
(2023)This research thesis aims to explore the experiences, concerns and expectations of pet owners who use AVIH services to transport their animal(s) by air in order to identify areas of service improvement and provide specific ... -
Physical sales culture in digital customer experience
(2021)This thesis was performed for the Austrian omni market retailer, Blue Tomato GmbH. Blue Tomato is one of Europe’s leading retailers in the areas of snowboarding, freestyle, surfing, skateboarding and street fashion. A ... -
Post-Pandemic Customer Experience Trends in Bangladesh's Retail E-commerce Industry
(2023)This thesis determines to investigate and analyse the post-Covid 19 pandemic customer experience trends in the e-commerce sector of Bangladesh. The objective of this study is to comprehend the alterations in customer conduct ... -
The Power of Structure : Designing a Service Design Blueprint for Digital Marketing Agencies to Increase Customer Retention
(2021)Due to the global competition and the fast-paced changing digital marketing environment, small digital marketing agencies need to nurture and retain customers rather than acquire new ones. Many small marketing startups do ...

















