Theseus - Selaus asiasanan mukaan "customers"
Viitteet 321-340 / 357
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The impact of customer behavior on marketing automation in e-commerce industry
(2023)In today's industrial and digital age, focusing on studying customer behavior is extremely important for every business. Customers now have a wider range of options when making purchases, particularly in the current online ... -
The Impact of Digitalization in Improving Customer Experience at Hotel AX, Helsinki
(2024)This thesis explores the topic of digitization in the hospitality sector with a particular emphasis on how it affects the customer’s experience at Helsinki's Hotel AX. The primary aim is to offer Hotel AX actionable insights ... -
The Impact of Salesmen’s Customer-Oriented Behavior on Customer Satisfaction in Finland
(2024)Customer satisfaction is an important indicator of business success, but the factors behind it in the grocery market are still unexplored. Therefore, this study conceptualizes salespeople's customer-oriented behavior that ... -
The impact of service quality on sales performance : a case of Shwapno
(2023)The objective of this study was to examine the influence of service quality on the sales performance of Shwapno supermarkets in Bangladesh. The primary aims of this study encompassed the examination of the impact of complaint ... -
The impact of the new delivery model on customer experience
(2023)Considering the customer perspective is crucial when planning any strategic change. The case organization is striving towards a new make-to-stock delivery model and is interested in its impact on customer experience. With ... -
The implementation process of customer relationship management: case company X
(2021)Customer relationship management (CRM) is not a new term to customer-centric business. The desire of every business is to know customer’s demand and try to create the competitive advantage over the competitors. However, ... -
The Importance of building and maintaining relationships with the consumers
(2023)There exist a couple of telecommunication firms in Buea Cameroon, notably, MTN Cameroon, Orange Cameroon and NEXTELL Cameroon. These firms employ a workforce from all nationalities and exper-tise and they serve a varied ... -
The importance of digital marketing to customers behaviour in tourism and hospitality during and post COVID19
(2022)Due to the pandemic crisis, digital marketing became a trend that most of every business had to work on to gain the best performance for their business. The primary purpose of this research was to find out about the role ... -
The important role of physical environment to customer satisfaction and customer loyalty in Finland’s fine dining restaurants
(2021)The goal of the thesis is to examine the correlation between the quality of the restaurant's physical environment and customer satisfaction and customer loyalty. These physical environmental components included light, ... -
The improved usage of customer data when going toward the utilization of customer insight in business development
(2024)The goal of this research is to understand what kind of customer-related data is collected. Another research topic was to get understanding about how the data is collected. The goal is also to find out how the data is used ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
The Influence of Communication Skills on Customer Satisfaction: A Case Study
(2024)As the world becomes more interconnected, addressing language barriers in the foodservice industry has become increasingly important. This study aims to assess the impact of language barriers on communication satisfaction, ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
The integration of social media data into Customer Relationship Management (CRM) strategies - Impact on customer engagement and loyalty in the digital age.
(2024)The thesis investigates how integrating social media data into a Customer Relationship Management (CRM) system impacts customer engagement and loyalty in the digital landscape. It also focuses on why customer relationships ... -
The key factors that affect net promoter score for a software as a service company
(2022)The recent and ongoing global pandemic of Covid 19 has caused great turmoil across all service industries. Customers are by necessity receiving less face-to-face interaction and are becoming much more accustomed to requiring ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
The key success factors in the dynamics of global e-commerce : blueprints for competitive intelligence
(2020)This study focuses on the key success factors (KSF) in the dynamics of global electronic commerce (EC). By addressing the issue from customer perspective, the research emphasizes the importance of the customers’ perception ... -
The level of customer service and customer satisfaction in the restaurant “Nautilus”
(2022)The aim of the research is to observe the customer service and customer experience in the restaurant Nautilus. The study provides some theoretical knowledge about customer service, customer satisfaction, customer experience ... -
The role of email marketing
(2021)This thesis is commissioned by an anonymous start-up company. The commissioner company is an internationally operating company that provides technology solutions and related product development services. The commissioner ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
The role of leadership in adopting agile practices / agile release management to reduce product time-to-market: A case study research in the case company
(2020)The objective of this research is to study how the case company leadership can adopt agile release management for facilitating fast deliveries of cloud native products. The research studies what are the enablers of agile ... -
The Role of Social Media Marketing in Building Customer Loyalty in Fast Casual and Fast-Food Restaurants in Helsinki
(2024)This thesis examines the impact of social media marketing on fostering consumer loyalty in Helsinki's fast-casual and fast-food industries in light of the growing significance of digital marketing. The research focuses on ... -
The use of social media for electronic commerce
(2021)The use of social networks as a sales process has guided the development of many organizations, as it has become central in the lives of the majority of people. My research focuses on the use of social media explosion ... -
Title: Increasing sales through Effective customer relationship – A case study of Om Sai Shoes.
(2024)This study investigates increasing sales through effective customer relationship strategies with a focus on Om Sai Shoes, a small to medium-sized retail business. Through an analysis of customer behaviour, de-mographics, ...














