Theseus - Selaus asiasanan mukaan "customer experience"

    • Witness experience in the Finnish courts 

      Jyrhämä, Tero (2023)
      How witnesses experience the court process has been studied little in Finland. The purpose of this thesis is to provide new knowledge about witness experience for the benefit of the National Courts Administration, a ...
    • Working in Customer Service Recovery 

      Linnove, Rebekka (2022)
      This is a diary thesis about working in customer service recovery at an appliance manufacturer.
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad