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Developing a 3-Year Pipeline Load Balancing Scenario tool
(2024)The case company had created earlier a load balancing tool in the Microsoft Excel environment that had been implemented using Visual Basic for Application coding language. This tool was lacking features and was inadequate ... -
Developing a car-sharing service concept for Uusimaa area
(2020)The thesis focused on developing a car-sharing service concept for the Uusimaa area, Finland, based on customer needs. The study was commissioned by Company X, an international corporation with offices located in Uusimaa. The ... -
Developing a Change Management Plan to Deploy Team Selling Approach in the Case Company
(2020)This thesis focused on developing a change management plan for deploying team selling approach. Team selling is a customer management tool that uses the competence of different departments to create added value in the form ... -
Developing a competitor analysis concept for case company customers
(2021)The objective of the thesis was to establish a competitor analysis concept to guide the case company’s customers in conducting competitor analysis and in linking analysis findings with their service strategy. The case ... -
Developing a Concept Enabling Capture of Inputs and Outputs of a Piping Flexibility Analysis Process During Plant Design Projects
(2020)A well-organized concept is necessary to enhance capture of inputs and outputs between teams during plant design projects, to minimize delays in the process and facilitate teamworking and knowledge management. The objective ... -
Developing a Conceptual Field Service Process for an ERP System in a Case Company
(2023)The objective of this work was to establish a conceptualized process for field service, to be used outside the thesis, as a basis for a supporting ERP system. The outcome is a conceptualized process. The case company ... -
Developing a Costing Tool for Service Solutions in Digital Services
(Metropolia Ammattikorkeakoulu, 2016)This study investigates a real business need introduced by a business unit of the case company. The business unit is responsible for providing service solutions for the customers of the case company. The issue introduced ... -
Developing a Customer Care Operating Model for a Company in Service Business : Engineering Services Delivered as Projects
(2019)The thesis focuses on developing a customer care operating model for a company in service business with the focus of one service context; the engineering services delivered as projects. The purpose is to have better ... -
Developing a Customer Request Process
(Metropolia Ammattikorkeakoulu, 2015)This thesis focuses on the improvement of the customer request process in the case company. The business problem of this study is the current customer request process which is poorly defined and lacks some of the key ... -
Developing a Customer Value Proposal for a Spiral Flush Technology
(2022)The topic of this study was to develop a customer value proposal for a case company. The case company has a product group based on air management that makes the drilling process safer. The management team wanted to increase ... -
Developing a customer value proposition for OEM products
(Metropolia Ammattikorkeakoulu, 2016)The objective of this thesis is to develop a customer value proposition (CVP) for the case company’s OEM products. It uses one new product intended to be used in an automated laboratory liquid handling system as a case ... -
Developing a Customer Value Proposition for yourKONECRANES Service to Support New Equipment Sales Unit
(2019)The thesis focuses on developing a customer value proposition for the yourKONECRANES service offered by the case company. The case company had a challenge in utilizing the yourKONECRANES service benefits in new equipment ... -
Developing a Customer Value Proposition to Increase the Market Penetration for a Distinct Specialty Optical Fiber Segment
(Metropolia Ammattikorkeakoulu, 2017)This study explores the possibilities to enhance the service business in Specialty Optical Fiber manufacturing business through a well-defined Customer Value Proposition (CVP). The case company is faced with the challenge ... -
Developing a Flexible Lead Time Model for the Order-to-Delivery Process
(Metropolia Ammattikorkeakoulu, 2014)This Thesis focuses on the improvement of the order-to-delivery process. The business problem of this study is the need for more agility and flexibility to handle the order-to-delivery process in the case company. Intense ... -
Developing a forecasting model for doctor´s appointments in HealthCare business
(Metropolia Ammattikorkeakoulu, 2011)Underutilization and over demand of experts in services companies is both inefficient and costly; particularly in organizations that employ highly educated professionals, for example doctors and other healthcare workers. ... -
Developing a Knowledge Transfer Process for a Technology Business R&D
(2020)The case company is a multinational telecommunication equipment company which has gone through a recent re-organization. This change has caused a competency gap between different global R&D sites within the company. This ... -
Developing a machine vision system for serigraphy inspection in an automotive glass company
(2023)The purpose of this Bachelor’s thesis was to develop a machine vision system for detecting defects in serigraphy print figures for a windscreen manufacturing company. In a wider perspective, utilizing automation in a ... -
Developing a Make-or-Buy Model for Engineering of Customized Prefabricated Substation Buildings
(2022)This thesis discusses the make-or-buy decision, outsourcing, and important information for decision making. This study aims to develop a make-or-buy model that can be used as support for decision-making. To be able to ... -
Developing a Method for the Internationalisation of Small to Medium Enterprises in Finland
(Oulun ammattikorkeakoulu, 2015)This thesis explores the problems seen by many small companies who look to internationalise their operations. There are a number of theories and research methods that are considered throughout the thesis which focus on how ... -
Developing a New Customer Value Proposition (CVP) Design Approach for Minerals Processing Plants Project Business
(Metropolia Ammattikorkeakoulu, 2018)Various global market drivers are enforcing changes in the B2B mining and metals industry to focus on value-in-use. The case firm, a premier technology and projects company, serves the mining and metals industry through ...



















