KoulutusalaPalvelumuotoilu
Viitteet 441-460 / 599
-
Ristiinasioinnin kehittäminen X ABC-asemalla
(2019)Tämän opinnäytetyön tarkoituksena oli kehittää ristiinasiointia X ABC-asemalla, joka on Pirkanmaan osuuskauppaan kuuluva liikenneasema. Työn tavoitteena oli tutkimalla selvittää kuinka asiakkaat saadaan käyttämään useampaa ... -
Robert's Coffee -kahvilaketjun asiakaskokemuksen tutkiminen
(2023)Asiakaskokemus on yrityksen kannalta olennainen kilpailutekijä. Muodostaakseen onnistuneen asiakaskokemuksen, tulee yrityksen tunnistaa siihen liittyvät osa-alueet. Opinnäytetyön tavoitteena on selvittää Robert’s Coffee ... -
Ruokahävikin vähentäminen
(2023)Opinnäytetyön tavoitteena on ensin selvittää nykytilanne Live säätiön omistamassa- ja ylläpitämässä Leppävaaran toimipaikan ravintolassa syntyvästä elintarvikehävikistä ja tutkia hävikin jakautumista eri hävikkityyppeihin; ... -
Service Co-Design in the Finnish Municipal Sector – Case: Early Education Services
(Laurea-ammattikorkeakoulu, 2012)The primary purpose of this thesis was to research how customers could be involved in the co-design of municipal services in Finland and to discover what kinds of best practices or processes have been established for this ... -
Service Design @ Bouldertehdas
(Yrkeshögskolan Novia, 2016)This service design thesis is a study of a wall climbing facility’s services, also called bouldering, from a holistic perspective. The aim of the thesis is to identify underlying problem areas and to help improve the service ... -
Service design approach for improving the user experience and user centeredness in a medical clinic context
(Laurea-ammattikorkeakoulu, 2016)The purpose of this thesis was to study how service design approach can be used in the context of clinic renovation and renewal, especially to improve the user experience and user centeredness. The main objectives were: ... -
A Service Design Approach for Online Learning Service Development
(Yrkeshögskolan Novia, 2018)Pedagogy today demands the use of digital tools, and they are widely used in higher education. Students have to adapt to new ways to learn and take a more active role towards independent studies. Online learning services ... -
Service Design Approach to Develop Design Competence in a Finnish Retail Company’s Development Organization Focusing on the Non-Designers
(2022)In recent years, there have been significant changes in the market, and companies have realized that they need to respond to the changing world faster to have resiliency and stay in business. It has been suggested that ... -
Service design as a tool for improving the customer experience in archipelago centre Korpoström.
(Turun ammattikorkeakoulu, 2018)This work is a qualitative action research aiming to develop the customer experience of the Archipelago travel destination Korpoström by service design tools. The Archipelago centre wants to increase the awareness of the ... -
Service design as an approach for recognizing blue ocean
(Laurea-ammattikorkeakoulu, 2013)This thesis aims to show that service design as an approach can be utilized for discovering new market space, referred as blue ocean and new business opportunities, and thus to show that service design can be seen as an ... -
Service Design based Co-creation framework for customer oriented product development in B2B context
(Laurea-ammattikorkeakoulu, 2016)In today’s ICT marketplace, customers have easy access to a lot of information about a company and its competitors’ products. Customers are using this information to only purchase a product which completely matches their ... -
Service Design for a martial arts and fitness training company : New customers' experience in the scope
(Yrkeshögskolan Novia, 2015)The objective of the thesis work is to research the possibilities for improvement in the experiences by new customers at a martial arts and fitness training company, which is the client for the project. The company has ... -
Service Design for Architect Clients: Turning Architect Daily Challenges Into a New Service
(Laurea-ammattikorkeakoulu, 2013)My research concentrated on gathering insight from architect clients and turning the data to a new service idea for architects. I used in-depth interviews to gather the data. I included architects in the co-creation process ... -
Service Design for Circular Economy: Transforming Clothing Industry Customers’ Purchasing Behaviour for the Planet
(2022)Circular economy (CE) is a concept that describes how items and goods are transformed at the end of their lifecycle and after finishing their planned service and task into resources for others to use (Ellen Macarthur ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Service Design for Walking in the City of Turku
(2022)Walking is a sustainable and free transport mode. Increasing the share of walking can provide social, political, economic, and environmental benefits to the city, community, businesses, and other stakeholders. Well planned ... -
Service design for well-being : case Cultural Exercise in the city of Turku
(Turun ammattikorkeakoulu, 2016)This study builds knowledge about the possibilities of service design in well-being promoting services in the Finnish public sector through a service design case and related theory. The case of this study, Cultural Exercise, ... -
Service Design in Enabling Workplace Change as a Tool for Work Transformation
(2020)The purpose of this thesis was to support a Finnish government agency in implementing workplace change after relocation to an activity-based office. The subject is connected to changes in modern knowledge work that are ... -
Service Design in the Optimisation and Limitation of Food Waste in Single Households
(2021)There is a growing population of single households in Finland and the need for sustainable solutions to containing and managing food waste is of great concern. The latest census reports show that 44% of Finns live alone ... -
Service Design Methods in the Development of Small-Sized Enterprises : CASE STUDY Daa Henkilövuokraus Oy
(Yrkeshögskolan Novia, 2018)This study tried to provide entrepreneurial thinking to develop small-sized businesses especially the immigrant-owned enterprises in Finland. The main objectives of this thesis were to motivate and support those entrepreneurs ... -
Service Design of AR Mobile Application for a Museum/ Case Study “Aviation Museum”
(2021)Augmented Reality (AR) technology offers a lot of potential to museums. A number of museums worldwide and in Finland, adopting AR technology, is constantly growing as it offers more opportunities to enlarge current exhibitions ...


















