KoulutusalaPalvelumuotoilu
Viitteet 541-560 / 599
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User-centric service design in concept development : case start-up company growth
(Turun ammattikorkeakoulu, 2017)This thesis is an empirical case study that reveals simultaneous development of theoretical and practical contributions to the field of service design. The practical application of service design includes the co-creating ... -
User-centric service design in intranet development
(2022)The present study discusses how service design and tools related to it can be successfully utilized in intranet development. During the project, an intranet solution for an expertise service, within a large, multinational, ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Using DesignOps framework to lead design work
(2024)The goal of the thesis was to research the DesignOps framework for orchestrating the design team at Silo AI, an artificial intelligence company. DesignOps consists of work topics helping to organise design operations for ... -
Using Service Design in Cross-culture Customer Service : A Study Case of Finnish Integration Training Service
(Laurea-ammattikorkeakoulu, 2015)This thesis focuses on cross-culture customer service. The importance of the cultural element in customer service is discussed. Culture has become an important element that explains why the customers have different needs. ... -
Using Service Design Methods as a Tool to Facilitate Foreign Graduates Transition and Integration into the Finnish Labour Market. Subtitle:Case study of the employment of graduates of the degree programme in Leadership and Service Design
(2021)The aim of this thesis was to investigate using services design tools and methods, how foreign graduates from Finnish universities can be integrated into the Finnish labour market. The focal group for this research was ... -
Using service design methods for B2b service brand concept development: Case company
(Laurea-ammattikorkeakoulu, 2014)A short time before this study was initiated, a small B2b service company had just began op-erating its business without a brand of it’s own. The company owners were looking to design an innovative brand for their business. ... -
Using Service Design to better understand customer logic and improve customers' perceived service experiences when purchasing international relocation services
(Laurea-ammattikorkeakoulu, 2015)Within today's global market place customers have an almost endless amount of service providers to choose from. When a service is unfamiliar, complicated, or the customer does not have any previous experiences to which to ... -
Using service design tools to facilitate communities of practice in software development organizations
(2021)Agile processes have increasingly been adopted in different organizations, replacing traditional water-fall processes. However, agile adoption is not a smooth process, because it involves changing a range of activities ... -
Utilization of service design for improving information search in Radiometer Turku Oy
(2024)The purpose of this master thesis was to study and suggest via methods of Service Design what are the current pain points and expectations of employees at Radiometer Turku Oy for finding data and files inside the company ... -
Utilizing and Fostering Experimentation in Organizations
(2021)This study was conducted for dentsu Finland, a global marketing company operating in 143 markets. The study aimed to identify essential challenges in experimentation and investigates innovation, strategic agility, ... -
Uuden hyvinvointipalvelukonseptin luominen palvelumuotoilun keinoin
(2019)Opinnäytetyö toteutettiin kehittämistehtävänä, jonka tavoitteena oli luoda konsepti uudenlaiselle hyvinvointipalvelulle palvelumuotoilun keinoin. Palvelumuotoilun kehittämisote valikoitui ihmislähtöisenä innovointiprosessina ... -
Uusasiakashankinta puhtausalalla
(2024)Työn taustalla oli tarve tutkia uusasiakashankinnan merkitystä ja menetelmiä puhtausalalla. Tavoitteena oli selvittää, miten uusasiakashankintaa voisi tehostaa ja mitä keinoja siihen voisi käyttää. Tutkimus toteu-tettiin ... -
Uusi implementoinnin prosessimalli hyödynnettäväksi finanssialan asiantuntijaorganisaatiossa
(2022)Opinnäytetyön tarkoituksena on ymmärtää, miten finanssialan organisaatiossa muutosta johdetaan ja minkälaiset ovat työntekijöiden vaatimukset hyvälle muutoksen johtamiselle. Opinnäytetyön tavoitteena oli tämän ymmärryksen ... -
Uusi työ haastaa ammattiliitot: Specia ry:n etätyöskentelytilapalvelun kehittäminen
(2019)Ammattiyhdistysliike elää murrosvaihetta. Työn sirpaloituminen ja uudet työn muodot vaikuttavat jäsenistön arkeen. Työ ei ole enää sidottua aikaan ja paikkaan. Moni tekee työtä yrittäjänä tai ammatinharjoittajana eikä ... -
Vahvempaa sitoutumista yhdistyksen johtamiseen – Opas 4H-yhdistysten hallitusten jäsenille
(2023)Tämän tutkimuksellisen kehittämistyön tarkoituksena oli löytää ratkaisuja, joiden avulla 4H-yhdistysten hallitusten jäsenet sitoutuisivat vahvemmin yhdistyksen johtamiseen. Tarkoituksena oli toteuttaa osallistava ... -
Valma ja Tuva koulutusten asiakaskokemuksen kehittäminen Omniassa
(2024)Tämän tutkimuksellisen kehittämistyön tarkoituksena oli tuottaa konkreettisia kehittämisehdotuksia Omnian ammatilliseen koulutukseen valmentavan (Valma)- ja tutkintoon valmentavan (Tuva)-koulutusten asiakaskokemuksen ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Value co-creation approach in B2B-service
(Laurea-ammattikorkeakoulu, 2012)This thesis examines the value co-creation approach in B2B-service. The objective of the research is to identify co-creation activities and roles in B-to-B service relationships and to find out what kind of challenges ... -
Value co-creation for planetary wellbeing and regenerative service development — rethinking national park stewardship
(2023)The purpose of this thesis is to gain a better understanding of value co-creation for planetary wellbeing in the context of regenerative service development. Addressing complex societal challenges, like biodiversity loss, ... -
Value Co-Creation in Seller-Reseller Relationships
(Laurea-ammattikorkeakoulu, 2011)The purpose of this study is to analyze the roles and activities of the seller and the reseller in co-creative relationships. The research outlines how the quality of participation influences the process of value co-creation ... -
Value creation from recycling of waste into bioethanol
(Laurea-ammattikorkeakoulu, 2013)Waste-streams are being utilized more and more in today’s economies and are becoming valuable feedstock for many companies. In the past, there were not that many options to treat bio-waste and it was frequently disposed ...

















