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Improved Framework for Service Adaptation and Development
(2020)The importance of speed and efficiency in developing new products and services has increased as time-to-market is a significant factor for customers. Smaller, possibly more agile companies often beat this race as larger ... -
Improved IT Change and Release Management Process
(Metropolia Ammattikorkeakoulu, 2017)This Thesis aims to improve the change and release management process within an IT organization in a large manufacturing company. The current change and release process works, but not as optimally as it could. The change ... -
Improvement of a Technical Solution Process in a Software Company
(Metropolia Ammattikorkeakoulu, 2013)This Thesis presents an improved process for Technology Solutions in the case company, which is a mid-sized software company located in Finland. Technology Solutions is a pro-cess area, which concentrates on technology ... -
Improvement of Hydraulic Power Unit Design for Hose Loading Station
(Lapin ammattikorkeakoulu, 2016)The objective of this thesis for National Oilwell Varco was to create new design for the hose loading station to achieve savings in labour and part costs. This demand for cost efficiency comes from customers as previously ... -
Improvement of Product Change Process
(2024)The aim of this study was to improve the commissioning company’s product change process. The commissioning company is a Finnish company operating in the metal industry. The tool that the company was using to manage product ... -
Improvement of Sales Order Creation Process to Ensure On-Time Delivery
(Metropolia Ammattikorkeakoulu, 2016)The objective of this thesis was to investigate the weaknesses of the case company’s sales order creation process and to propose guidelines on how to improve the process. The re-sults of the sales order creation process ... -
Improvement Proposal for the Sales Account Management Process in the Case Company’s Customer Service Team
(2022)The objective of this study was to propose improvement proposal for the sales account management team in the case company’s customer service team. The case company is investing heavily and there is a need to improve the ... -
Improvement Proposal to the Sales Opportunity-Case Function Process for ABB Oy
(2024)Tämän insinöörityön tavoitteena oli analysoida kohdeyrityksen uutta sisäistä tarjouspyyntöprosessia ja laatia kehitysehdotuksia tarjouspyyntöprosessin parantamiseksi. Insinöörityön lopputulos sisältää tarjouspyyntöprosessin ... -
Improvement recommendations for the interface development process of the case company
(2022)The objective of this study was to propose practical improvement ideas for the interface development process of the case company. The interface development process at the heart of R&D is vital for the delivery of the ... -
Improvements to Contractor Workload Analysis
(2022)The objective of this study is to propose improvements to the case company’s contractor work load reporting that enable better and less labor intensive measurement and analyses of the contractor’s back log. The case company ... -
Improving 3-month Sales Forecasting for the Sales Unit : Proposal of a Sales Forecasting Approach
(Metropolia Ammattikorkeakoulu, 2017)This thesis focuses on improving the short-term sales forecast process in the case company. The current forecast process is not as accurate as desirable, which can be seen, first, on the company financial side and, secondly, ... -
Improving a Material Purchasing Process for the Case Company
(Metropolia Ammattikorkeakoulu, 2016)This Master’s Thesis includes a real life business challenge of improving a process for a case company. This study was done to improve the case company’s material purchasing process by introducing a pull system. The unit ... -
Improving a Municipal Waste Management Strategy : Case: Sunwal Municipality, Nepal
(2020)With the increasing number of wastes all over Nepal, Municipalities face big problems and challenges on waste management from local bodies, budget, skill staffs and government policies. The study gives an overall picture ... -
Improving Application Support Process in Consultative Sales
(2020)The objective of this thesis was to enhance the consultative approach of the case company technical sales in the electric automation business unit by proposing an improved application support process. The research utilized ... -
Improving business reporting and streamlining operations in Tromso Artic Reindeer
(2024)Customer company has grown significantly over the past few years. The rapid growth has led to a need to develop reporting into a level that will continue to support the business to grow even further. The objective of the ... -
Improving Case Company Additional Order Process
(2022)The objective of this thesis was to improve the additional order process in the case company’s Marine & Offshore projects. The additional order sales are done during the project execution phase. The additional orders form ... -
Improving case company segment sales process from the perspective of the customer value proposition
(2022)In this study, the possibilities for improving the segment sales process are explored. The current segment sales process consists of sales plan process, existing customers sales process, and growth customers sales process. ... -
Improving Communication in a Scattered Service Organization
(Metropolia Ammattikorkeakoulu, 2013)This thesis deals with improving communication in a scattered service organization. The case company is a global player in the automation industry. The case company has been growing its service business and is still seeking ... -
Improving Consultancy Services for Identifying Engineering Costs in Construction Projects
(Metropolia Ammattikorkeakoulu, 2015)This Master’s thesis aims to propose improvements for the engineering cost consultation provided by the consultation enterprise for the construction process. Currently, most of the businesses in engineering cost consultation ... -
Improving Customer Case Resolution Time in Telecom Vendor Technical Support Centers
(Metropolia Ammattikorkeakoulu, 2014)This Thesis investigates how to improve the customer case resolution time in technical support centres (TACs) of a telecom vendor. The case company is a major telecom vendor which manufactures data, optical, access and ...


















