KoulutusalaTuotantotalous
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Improving the Implementation of Changes from End User Perspective: A Case Study
(Metropolia Ammattikorkeakoulu, 2014)This Thesis was carried out for Neste Oil Oyj as part of a development project of business processes and related ERP systems. The main objective of this Thesis was to provide guidelines for change implementation that engage ... -
Improving the Information Flow Regarding Customer Needs to the Electrical Engineering Department
(Metropolia Ammattikorkeakoulu, 2017)This Thesis focuses on improving the information flow regarding customer needs from Marine segments to the Electrical Engineering department. The case company provides its services for Land and Marine applications all over ... -
Improving the monitoring of telephone network with Analytics
(Metropolia Ammattikorkeakoulu, 2017)The objective of this thesis was to propose recommendations for Elisa on how to improve the monitoring of the network performance. These recommendations were made based on an analysis of data gathered from the network. The ... -
Improving the New Supplier Search and Selection in the Sourcing Process
(Metropolia Ammattikorkeakoulu, 2017)This thesis focuses on the improvement of the sourcing process in the case company sourcing organization. The defined area of the sourcing process is supplier search and selection processes. The case organization works ... -
Improving the Online Service of a Construction Company
(2019)This thesis focuses on the improvement of the YIT Plus service portal. The study was triggered by the business challenge of YIT Plus having low satisfaction and usage rates. This study was carried out by analysing the ... -
Improving the Open Innovation R&D Process and Opportunities for Industry-University Collaboration
(Metropolia Ammattikorkeakoulu, 2015)This study aims to propose improvements to the Open Innovation process for the case company R&D. The case company is a European chemical producer involved in a range of different types of chemical products. Currently, to ... -
Improving the Operating Model to Implement the Outsourced Procurement of Contingent Workforce
(2020)The objective of this study was to develop a more uniform operating model to implement the outsourced procurement of contingent workforce for the Case Company. The business challenge of this study arises from the Case ... -
Improving The Order Handling Process Of Inventory Access : Case: ABB Oy, Drives Service
(Metropolia Ammattikorkeakoulu, 2016)The goal of this study was to identify the non-value-adding activities in the order handling process of service product and evaluate the current state of the process. The process was investigated from the customer service ... -
Improving The Order Scope Management Process
(Metropolia Ammattikorkeakoulu, 2016)This study explores Order Scope Management (OSM) of the case organization. The process is in place to handle changes in the scope of supply during the manufacturing of Engineered-to-order (ETO) products. Process is not ... -
Improving The Performance and Efficiency of Wrap-Around-Machine : Case: Famifarm Oy, Joroinen Finland
(Savonia-ammattikorkeakoulu, 2012)Throughout Finland's independence, industrial production has been a vital generator of economic growth in the country hence the need to constantly improve Finnish industrial machines. The objective of the study was to ... -
Improving the Process for Add-on Service Delivery in Industrial Business-to-Business Environment
(Metropolia Ammattikorkeakoulu, 2016)This thesis looks for practical methods for an equipment sales organization to improve an internal operational process to deliver add-on services to its OEM customers. The sales organization operates in an industrial ... -
Improving the Process for Mail Delivery Services
(Metropolia Ammattikorkeakoulu, 2012)This Thesis investigates the challenges of the mail delivery services in the Finnish postal company. The postal sector is currently undergoing hard times. Mail volumes are steadily decreasing and electronic replacements, ... -
Improving the Quotation Process of an After-Sales Unit
(Metropolia Ammattikorkeakoulu, 2013)The purpose of this study was to model and analyze the quotation process of area managers at a global company. Process improvement requires understanding the fundamentals of the process. The study was conducted a case ... -
Improving the Reporting Practice in Project Delivery of Offshoring Projects
(Metropolia Ammattikorkeakoulu, 2015)This thesis investigates reporting practice in the case company and proposes improvements on it. The case company uses offshore for project operations and recently use of offshoring has been increased significantly. Due ... -
Improving the Resourcing Process in an ICT Service Business
(Metropolia Ammattikorkeakoulu, 2017)This thesis focuses on human resource allocation and responsibilities in the case company resourcing process. It is important that scarce human resources are used and allocated efficiently in a multi-project environment. ... -
Improving The Risk Management In Project Quotation Process
(2022)The objective of this study was to improve the risk management process in the project business. The study was carried out for Siemens Osakeyhtiö. The business challenge was the lack of risk analysis in the current processes. ... -
Improving the safety mindset of DHL Express
(2024)Yritysmaailmassa työturvallisuus on toiminnan keskiössä ja työturvallisuus kuuluu kaikille. Monet kuitenkin luulevat virheellisesti, ettei työturvallisuus kuulu heille, joten heidän ei tarvitse ilmoittaa riskitekijöistä ... -
Improving the Service Design Process in an IT Company
(Metropolia Ammattikorkeakoulu, 2012)Product businesses recognized the benefits of a formalized service development process years ago. In the service industry, however it is not often the case. The benefits of formalized service processes have slipped industry’s ... -
Improving the Service Development and Delivery Processes : For Better Internal Customer Involvement
(Metropolia Ammattikorkeakoulu, 2018)This Thesis focused on improving the service development and service delivery processes of one unit in the case company to take internal customers better into account in these processes. The case business unit serves other ... -
Improving the Solution Generation Process of an ICT Service Company
(Metropolia Ammattikorkeakoulu, 2013)This study concentrates on improving the solution generation process as part of the sales process in the case company. This improvement is needed for meeting the requirements the current markets set for satisfying rapidly ...



















