Theseus - Selaus tekijän mukaan "Chikita, Maria"
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Analyzing the impact on consumer satisfaction, behavior and at-titudes by using eco-friendly practices and products in Surfers Paradise/Gold Coast city hotels, Australia.
Chikita, Maria (HAAGA-HELIA ammattikorkeakoulu, 2012)This study explores customer attitude towards environmentally friendly practices by hotels and the impact on customer satisfaction. The research investigates individual’s behavior, attitude, knowledge, satisfaction and ...
