Theseus - Selaus tekijän mukaan "Chumakova, Anastasia"
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Customer satisfaction on facility services in terminal 2 of Tampere Airport
Chumakova, Anastasia (Tampereen ammattikorkeakoulu, 2014)The main goal of this thesis was to find appropriate solutions to problems which are related to facility services in terminal 2 of Tampere Airport. Customer satisfaction survey is an effective tool to inquire what customer ... -
Implementation of the enterprise system in a family-sized retail enterprise
Chumakova, Anastasia (Haaga-Helia ammattikorkeakoulu, 2018)The primary purpose of this thesis was to select an appropriate enterprise system for a small local chain of stores that is managed by one family. Besides, recommendations concerning the deployment of the chosen system ...

