Theseus - Selaus tekijän mukaan "Das, Malay"
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Social Customer Relationship Management: Proposal for SCRM for an IT Services Company
Das, Malay (Metropolia Ammattikorkeakoulu, 2012)This research paper explores the advances in the area of Social Customer Relationship Management (SCRM) and selectively applies the best practices to the case company, an IT services company based in Finland. An IT services ...
