Theseus - Selaus tekijän mukaan "Doan, Quyen"

    • Using Service Marketing in Establishing a Cafe-bakery in Finland 

      Doan, Quyen; Nguyen, Phuong (2019)
      In order to gain customer attraction and retention, service is the key to create a lasting relationship between the service provider and customer. The purpose of this thesis is to firstly analyze the customers’ expectations ...