Theseus - Selaus tekijän mukaan "Ezeldin, Nayera"

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    • B2B Customer Journey Optimization: A Service Design Approach 

      Ezeldin, Nayera (2023)
      The purpose of this thesis is to explore and analyze the role of service design in improving customer experience in the energy industry, with a specific focus on Company X's product development process. The purpose of the ...
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