Theseus - Selaus tekijän mukaan "Franzén, Christa"
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Service Level Agreement : Case Study Arla Oy
Franzén, Christa (Vaasan ammattikorkeakoulu, 2018)The objective of this thesis was to create a service level agreement template for Arla Oy, which they could use as an internal agreement. Arla Oy needed a service level agreement (SLA) for the flow of goods between dairies ...
