Theseus - Selaus tekijän mukaan "Frelander, Noora"

    • The Service Blueprint: Case Kylmäpihlaja Lighthouse 

      Frelander, Noora (Satakunnan ammattikorkeakoulu, 2017)
      The purpose of this thesis was to create a new service design for Kylmäpihlaja Lighthouse Hotel & Restaurant. By improving the services, West Coast SeaService Oy (WCSS) can improve the customer experiences and therefore ...