Theseus - Selaus tekijän mukaan "Grönlund, henrik"
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Customer-oriented service in retirement homes
Grönlund, henrik (Satakunnan ammattikorkeakoulu, 2010)The purpose of this thesis was to learn about the customer-orientation in public sector retirement homes in Rauma. Furthermore, the intention is to find ways how to improve the level of customer-orientation in the chosen ...
