Theseus - Selaus tekijän mukaan "Grönlund, henrik"

    • Customer-oriented service in retirement homes 

      Grönlund, henrik (Satakunnan ammattikorkeakoulu, 2010)
      The purpose of this thesis was to learn about the customer-orientation in public sector retirement homes in Rauma. Furthermore, the intention is to find ways how to improve the level of customer-orientation in the chosen ...