Theseus - Selaus tekijän mukaan "Ihalainen, Markus"

    • Competitive advantage through customer satisfaction 

      Ihalainen, Markus (Laurea-ammattikorkeakoulu, 2011)
      The main objective of the thesis was to investigate how customers perceive the services of wellness improvement providers such as massage therapists, chiropractors, physiotherapists or someone practicing a similar profession, ...