Theseus - Selaus tekijän mukaan "Ihalainen, Markus"
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Competitive advantage through customer satisfaction
Ihalainen, Markus (Laurea-ammattikorkeakoulu, 2011)The main objective of the thesis was to investigate how customers perceive the services of wellness improvement providers such as massage therapists, chiropractors, physiotherapists or someone practicing a similar profession, ...
