Theseus - Selaus tekijän mukaan "Ihara, Kokoro"

    • Measuring Service Quality at My Suomi Oy 

      Ihara, Kokoro (HAAGA-HELIA ammattikorkeakoulu, 2010)
      The objective of this thesis was to create an entire form of research for My Suomi Oy, a small and new travel agency targeting the Japanese market in Helsinki. As there was no previous research conducted to identify the ...