Theseus - Selaus tekijän mukaan "Onyango, Shalotte Salmi"
-
Improving Customer Satisfaction and Customer Service Levels : Case: Nakumatt Mega City Supermarket
Onyango, Shalotte Salmi (Laurea-ammattikorkeakoulu, 2011)The purpose of this thesis was to analyze the current customer satisfaction and service levels of the Nakumatt mega city Supermarket through an efficient customer satisfaction survey. It is important for a company to work ...
