Theseus - Selaus asiasanan mukaan "Airlines"

    • Developing the Inflight Customer Experience of Airline X 

      Korhonen, Piia (2019)
      As the airline business is constantly changing, the companies need to stay on top of the competition and develop their products and services. The inflight service is a vital part of the airline customer journey and has a ...
    • Selling existing services to new customers: Case study Finnair Flight Academy 

      Lithenius, Karoliina (2019)
      If a company wants to grow, there are many ways to do it. One way is to sell existing services to new customers. This thesis is about Finnair Flight Academy and its intension to sell services to new customers outside ...
    • The possible effects of Brexit to airline operations 

      Tulkki, Jesse (2019)
      This bachelor’s thesis researches the possible effects of Brexit to airline’s operations by focusing to three main operational process; flying, ground and service operations. To understand better the possible effects, the ...