Theseus - Selaus asiasanan mukaan "Helsinki Airport"
Viitteet 1-12 / 12
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Advertising in Helsinki Airport - Possibilities and Pain Points
(2023)As air travel is picking up after the pandemic and is expected to be back to pre-pandemic levels by 2025, should these years leading to it be used as a time to develop and invest in the things that benefit all shareholders. ... -
Blind and visually impaired people’s experience at the Helsinki airport
(2023)This project is a research-based thesis that focuses on the air travel of blind and visually impaired people. The report starts off with an introduction, where the author described her choice of topic. The author states ... -
COVID-19 pandemic Impact on Ground Handling
(2022)This thesis contains how the COVID-19 pandemic has affected ground handling. In this report, we will go through how ground handling has changed after the COVID-19 pandemic and what are the consequences. Also, this report ... -
De-icing Operations Analysis of CDM Airport, Case Study: Helsinki Airport
(2023)The aim of this study is to delve into the details and challenges of de-icing operations at Helsinki Airport, drawing on the authors' first-hand experience of working for an airline and as a de-icing and apron supervisor. ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Employee well-being of passenger service agents at Helsinki Airport post the Covid-19 pandemic
(2023)The well-being of workers in the operational side of aviation industry has been perceived to be declining after the Covid-19 pandemic, which is the reasoning for this study as the researcher is a worker in the industry. ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Helsinki Airport – The Transfer Passengers’ Airport Experience
(2024)This research thesis presents key elements of and suggests improvements to customers’ experiences of transfer passengers at Helsinki Airport (HEL). This thesis is written by two students who have a long history of working ... -
How does brand reputation impact the recruitment of staff in the ground handling at Helsinki-Vantaa airport
(2023)This thesis aims to research brand reputation impact on the recruitment of ground handling staff at Helsinki-Vantaa airport. Research was conducted using a mixed methods approach, which included a literature review. Research ... -
Optimization of Security Lanes Allocation for Transfer Passengers at Helsinki Airport
(2023)The post-Covid pandemic ramp-up created new challenges for the industry and compiling stakeholders to adapt to new realities. Long waiting times not only jeopardize the flight schedules and canceled flights but also reflect ... -
The customer experience at Helsinki Airport in general and during Covid-19
(2022)This thesis is a qualitative study and covers the customer experience functions of Helsinki Airport. The research examines the customer experience of the airport in general and during a pandemic. Likewise, what kind of ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
The effects of self-service automation on customer experience during the check-in stage at Helsinki Vantaa airport
(2023)This thesis is about self-service check-in automation at Helsinki Airport. The thesis aims to determine what customers think of the increased automation and see if there is any effect on the customer experience. Since many ... -
The effects of self-service on senior passenger’s customer satisfaction in Helsinki Airport
(2019)This research was done in Helsinki Airport and the target research population was senior passengers. The aim of this research was to find out how does self-service effect on senior passengers’ customer satisfaction and how ... -
Urban Air Mobility into Helsinki Airport : case study Finavia
(2024)Urban Air Mobility (UAM) is an innovative air transportation system that uses electric and autonomous aerial vehicles to transport people and cargo within urban environments. Research on UAM is crucial because it has ...








