Theseus - Selaus asiasanan mukaan "chatbots"
Viitteet 1-20 / 66
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A Feasibility Study of Available Natural Language Chatbot Technologies
(2023)This thesis investigates the feasibility of deploying natural language processing (NLP) chatbot artificial intelligence (AI) toolkits in industrial organisation to improve service and product quality as well as enhance ... -
AI and Emojis in chatbot feedback
(2022)We meet more and more Chatbots and other Artificial Intelligence agents in our everyday life because of their achievements and proven efficiency. Therefore, this research studies the application of AI-based chatbots with ... -
AI Copilot - Erilaisten keskustelubottien vertailu asiakaspalvelukäytössä
(2024)Tämän opinnäytetyön tavoitteena oli vertailla erilaisia keskustelubotti-toteutuksia asiakaspalvelukäyttöön. Granlund Oy:llä oli tavoitteena kehittää keskustelubotti, jota asiakkaat ja/tai asiakaspalvelijat voisivat ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
AI-driven chatbot as a support tool for developers during the onboarding process
(2023)This thesis explores the onboarding process for developers and investigates the potential of using artificial intelligence-driven chatbot technology to improve the process. The aim is to develop draft requirements for a ... -
AI-powered Legal Virtual Assistant: Utilizing RAG-optimized LLM for Housing Dispute Resolution in Finland.
(2024)Driven by advancements in Artificial Intelligence (AI), a wave of transformation is sweeping across numerous industries, and the legal sector is well-positioned to capitalize on these developments. This thesis explores the ... -
Analysing AI Chatbot API Functionality
(2024)The purpose of this thesis was to analyse and compare different chatbot platforms in terms of their response time, accuracy, multi-language support, ease of integration, and quality of documentation. The research questions ... -
Artificial Intelligence Applications in Finnish Healthcare
(2023)This study scanned and analyzed the usage of artificial intelligence in the field of Finnish healthcare. The purpose of this study was to map out the different artificial intelligence applications and systems, that are ... -
Artificial intelligence chatbots and their impact on marketing strategies
(2024)This thesis is an analysis of the introduction of artificial intelligence chatbots in the field of marketing, with a specific emphasis on the case of the "Manufactura Bravo" company. The study is based on a combined approach, ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Artificial intelligence in e-commerce : progressive AI application as a solution to improve customer experience in the E-commerce industry
(2023)The digital world is expanding at an unprecedented rate, and this has an immense influence on the potential growth of e-commerce. The ongoing pandemic has further propelled the expansion of e-commerce, along with ever-evolving ... -
Benefits and Challenges of Using ChatGPT in Written Content Creation – Practical Guidelines
(2023)The purpose of the thesis was twofold. First, it was intended to educate what ChatGPT is, explain its basic functions, and examine, are the benefits of using ChatGPT in written content creation greater than its challenges. ... -
BOTIT BOTTEINA - Chatbot digitaalisen nuorten tieto- ja neuvontatyön välineenä
(2020)Opinnäytetyössä tutkittiin chatbottien mahdollisuuksia ja uhkia digitaalisessa nuorten tieto- ja neuvontatyössä. Nuorten tieto- ja neuvontatyö tuo luotettavaa tietoa nuorten saataville ja tarjoaa henkilökohtaista ohjausta ... -
Bots for everyone : designing an individualised chatbot avatar for optimised customer engagement with an eye on diversity
(2022)The purpose of this thesis was to gain more insight into the state of digital chatbot avatars and whether they could be improved. The theory section discusses reasons why chatbots and chatbot avatars have been made the way ... -
Building A Knowledge-Based Chatbot for Customer Support
(2022)The objective of this study is to transform the current simplified version of chatbot into a smart AI chatbot that can help the case company with lead generation and will take it closer to having an automated sales funnel. ... -
Chatbot - Online tutorial system : supporting nursing students with immigrant background
(2023)In recent years, the number of foreign-language speakers has been increasing in Finland. LAB University of Applied Sciences (LAB) is offering various English courses for foreign language speakers and exchange students. ... -
Chatbot application to improve companies’ competitiveness in tourism sectors
(2021)Chatbots can be used effectively to raise the competitiveness of tourism organizations and companies. The purpose of the research is offering best practices of adoption chatbots to companies in tourism factors. The research ... -
A chatbot developer's guide to handling erroneous situations
(2023)The aim of this research was to evaluate chatbots' conversation flow designs, especially their errorhandling mechanisms and strategies. The purpose was to suggest practices to improve conversation quality and increase user ... -
Chatbot development : case study for Musicinfo
(2023)This thesis used multi-method method development study to research why a business needs chatbots and which types of chatbots are suitable for a company. The research was commissioned by MusicInfo Oy, which wanted to ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Chatbot kansainvälisen asiakaspavelun tukena
(2020)Opinnäytetyön tarkoituksena oli kehittää ja kouluttaa asiakaspalvelu-chatbot verkkokaupan COM-puolen asiakkaille ja asiakaspalvelun tueksi. Chatbot toimii osana jo olemassa olevaa aktiivista chat-kanavaa. Työn toimeksiantajana ... -
Chatbot osana digitaalista ja omnikanavaista asiakaspalvelustrategiaa : case Telia Finland Oyj
(2024)Kehitystutkimuksen tavoitteena oli tutkia suomalaisten kuluttajien odotuksia ja kokemuksia digitaalisten kanavien käytössä, erityisesti chatbot-palvelujen osalta. Kuluttajien osto- ja asiointikäyttäytyminen on muuttunut ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Chatbot osana neuvolatoiminnan palveluita
(2022)Tämän opinnäytetyön tarkoituksena oli selvittää ja arvioida Helsingin kaupungin neuvola- ja perhetyössä käytössä olleen chatbotin vaikutuksia. Työn tavoitteena oli tuottaa perusteltua tietoa eri näkökulmista tarkasteltuna. ...















