Theseus - Selaus asiasanan mukaan "churns"
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Improving Service Quality through Customer Onboarding in a SaaS Company
(2023)In the face of growing and competitive customer service challenges triggered by shifting customer behavior and emerging technologies, there are increasing pressure on businesses, especially those providing software as a ... -
Retention in platform economy – how to reduce churn in on-demand food delivery and attract new couriers
(2023)This thesis was commissioned by a Finnish company operating in the industry of on-demand food deliveries with the aim to understand why food couriers decide to leave the platform. Currently courier churn is high, and the ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
