Theseus - Selaus asiasanan mukaan "hospitality"
Viitteet 1-20 / 34
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Developing a restaurant in a context of premium service quality : based on the study of Hélène Darroze's group of gourmet restaurants
(2022)Premium service quality is a concept that can be applied to service sector businesses. To study this, the luxury restaurant sector was chosen as the sector of activity in this thesis. The aim is therefore to investigate ... -
Digital marketing in the hospitality industry : what influence does digital platform economy have on the booking rates of the hotel industry
(2019)The purpose of this thesis is to analyze the influence of the platform economy on the booking rates of hotels. This thesis concentrates on two platforms important for the hotel business, the Online Travel Agencies (OTA) ... -
Discovering Hotel's Competitive Edge Through Customer Reviews: The Business Traveler Segment
(2020)The chief topic of the paper was the role of customer satisfaction in the hotel industry. Today, customers can leave their reviews about their hotel experience online, which immensely changes the way hoteliers evaluate ... -
Effect of Servicescape on the Service Delivery of Employees: A case of Restaurants and Cafés
(2021)Servicescape literature has extensively highlighted its influence on customer perceptions of the service environment. However, although employees spend more time than customers in the same surroundings, minimum focus has ... -
Elements of Customer Experience in Sports VIP Business: customer cases from Elämys Live Ltd
(2022)Previous studies have predicted growth for the global sports hospitality business in upcoming years. Yet, customer insights and customer experience management have not been further studied in the sports VIP business context ... -
Employee Motivation (Case: InterContinental Danang Sun Peninsula Resort, Vietnam)
(2020)The thesis focuses on identifying the definition and importance of employee motivation at a resort as well as suggesting methods to motivate this valuable capital. The commissioner of this study was InterContinental Danang ... -
Factors of work well-being at Hartwall Arena's skybox caterings
(2019)The objective of this thesis is to explore the employees’ perceptions on factors of work well-being at the skybox caterings of Hartwall Arena. As well as, to make improvement suggestions for the factors of work well-being ... -
From diversity to inclusion : a transformational strategy of corporate culture development
(2021)The main objectives of this thesis were to determine why inclusion should be prioritised over diversity as regards organisational culture development and to find out ways by which organisations could use inclusion as a ... -
Gender equality in the hospitality industry: How do female workers see their career opportunities in the hospitality industry, and for what reason?
(2020)The aim of this thesis is to identify if there are gender-related issues according to women in their career in the hospitality industry. Moreover, if they experience difficulties in their work-ing opportunities. The ... -
Guideline to the reduction of food waste in restaurant business : case : Restaurant Fabrik - Helsinki
(2020)The purpose of the thesis was to build a practical guideline for Fabrik restaurant, Helsinki to reduce its food waste. The work also investigated economic impact as well as environmental impact of food waste on the global ... -
Hospitality management consulting in the Helsinki Metropolitan Area
(2020)This thesis investigates the management consulting in hospitality sector in the Helsinki Metropolitan Area. The purpose of this thesis is to find the current state and future needs of hospitality consulting and it is ... -
How do pet hospitality businesses respond to customer expectations?
(2021)Services have a long history and throughout the years, there has been an increased need of developing these services to fit the needs and the desired level of what should be in the eyes of the customers´. People´s past ... -
HR practices in the Swiss hospitality industry: A case study of the Bürgenstock Hotels & Resort Lucerne
(2023)The hospitality sector represents a core component of the Swiss economy, renowned worldwide for providing exceptional experiences in this domain. As a highly people-centric industry reliant on skilled employees, human ... -
Improving Front Office Operation in a hostel in Finland. Case: Hostel X
(2020)The tourism sector holds a significant role in the economy of Finland. Travel and tourism sector contributed approximately 9% of total GDP in Finland. To adapt to the tourism boom in recent years, more hotels established ... -
Innovation in High-End Food Service During COVID-19 Lockdowns
(University of Hawaii at Manoa, 2022)COVID-19 lockdown measures have forced hospitality operators to re-configure their dynamic capabilities through innovating operational practices and pivoting traditional business models. The high-end ... -
Integrating Sustainability Into Strategic Management To Gain Competitive Advantage
(2020)The objective of this thesis was to examine how sustainability has been integrated into strategic management at Victoria Hotels and Resorts group and subsequently, propose recommendations for the sustainability approach ... -
Intrapreneurship, the salvation of our hospitality DNA?
(2022)This paper studies the intrapreneurship and corporate culture to better understand the relation, and the impact of this on the financial performance of hospitality companies. The pur-pose of this paper is to provide tools ... -
Köksän Mestarit - kotitalousoppilaiden kilpailu
(2021)Tämä on toiminnallinen opinnäytetyö, jonka tarkoituksena on rakentaa uusi alakilpailukonsepti Food Camp Finland Oy:n vieraanvaraisuusalaa opiskelevien Mestarikoulukilpailulle. Uusi alakilpailukonsepti on nimeltään Köksän ... -
Marketing plan for Korpi Group
(2022)Opinnäytetyöni tarkoituksena oli luoda matkailu- ja ravintola-alalla operoivalle toimeksiantajalle markkinointisuunnitelma. Tutkimuksessa käytettiin pohjana sekä tekijän omia havaintoja että onlinekyselyä, jonka pohjalta ... -
Marketing strategies for attracting tourists from Russia, Finland and Estonia. Case company Delta Apartments.
(2020)Tourism is highly international and fast-growing industry and aims to create a unique experience for tourists. Tourists need places to stay during their visits, which is why the accommodation sector exists in the tourism ...



















