Theseus - Selaus asiasanan mukaan "online reputation, online review management, online guest reviews, user generated con-tent, applied marketing, hospitality industry"
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Online review management: tools and practices from Bal-tic perspective
(2019)In recent decades, the Internet has revolutionized the hospitality industry: online reviews became one of the most major factors in purchase decision making process. The rapid growth of online sales channels, review ...
