Haku

With the world population aging, the need for assistive device services is increasing, and the effectiveness of assistive device services is of increasing importance. This thesis aimed to examine customer service patterns ...

One of the biggest changes in social welfare and healthcare in Finland's history entered into force at the beginning of 2023, when the wellbeing services counties started their operations. These wellbeing services counties ...

Digital services have changed many industries and implemented new ways to produce services that used to require travelling, phone calls or paper forms. Digital services offer services that are no longer tied to a certain ...

Abstract: The main aim of this study was to explore the use of telehealth services among the Physiotherapists in Ireland in the presence of COVID-19 and after COVID-19 restrictions lifted. It analysed gaps in adoption, ...

Digitalization of healthcare is creating new competence requirements for healthcare professionals. Professionals’ job descriptions are broadening, service processes are changing, and new legislation is executed because of ...

The aim of this thesis was to study and describe the current state of virtual client meetings in virtual home care unit in Eastern Finland. The aim was to describe how the virtual meeting process is formed in terms of ...

Abstract The operational field in public healthcare is transforming at an unprecedented speed. The organizations providing the services are reformulating their selves as the wellbeing services county reform proceeds. ...